We are seeking a Training and Outreach Supervisor to join our team! As a Training and Outreach Supervisor , you will be working with each and every department in the company to understand their training needs, and develop new systems and strategies for training, learning, and growth. Ultimately your success will be measured by the success of those around you, and how well you can identify new opportunities for development. The ideal candidate has exceptional problem-solving skills, experience building a training program, and the ability to manage multiple projects simultaneously.
Responsibilities
Assist with ongoing training of in-field staff (Job specialist, CFS specialist, and Program Specialist).
Assist with interviewing and screening new staff for programs. Administer pre-employment tests.
Assist with completing employee performance reviews. Evaluate employees and identify weaknesses.
Identify training needs according to the needs of staff.
Plan and implement training programs that will prepare employees for the next step of their career paths.Review, edit and approve SIR (Special Incident Reports.)
Must have familiarity with company programs (Community Integration, Employment and Coordinated Family Services.)
Work closely with multiple departments to determine their training and knowledge needs
Assist with ongoing training and development of team
Design and implement new training programs, including creating materials, videos, and other content
Troubleshoot problem areas and offer solutions for existing programs
Build and maintain a library of resources and knowledge for the team
Track employee success and progress with training material
Prepare and deliver training courses via zoom and in person
Assist with admission, intakes, and assessments of new program participants
Manage the budget of your department, ensuring all programs you implement are cost-effective
Assist with local community outreach initiatives
Assist in developing and executing effective marketing strategies to attract prospective participants in our program
Oversee and manage community outreach events and partnerships
Identifies grant opportunities and assist with grant proposals
Manages communications efforts including website, email newsletters, printed materials, social media, press releases, and seasonal activity guides
Serves as a liaison and resource for community agencies and other organizations; performs community outreach to promote programs and stimulate interest in program offerings
Prepares marketing materials, such as course descriptions, program brochures, newsletters, and announcements; uses social media and other forums to maximize community outreach and participation
Ensure and comply with all Creative Employment Services, Inc. policies and procedures that the individual we serve, and support confidentiality is followed as prescribed by Agency policy and Federal and State Laws.
Assist with other training tasks as needed.
Performs other operational duties as assigned
Qualifications
Exceptional communication and interpersonal skills
Strong attention to detail
Demonstrated experience developing and implementing new, successful training programs
The ability to work well independently
Experience using learning management systems
Numbers & Facts
Location
Downey, CA
Skills
Brochuresunmatched
Budget Managementunmatched
Communication Skillsunmatched
Detail Orientedunmatched
Event Managementunmatched
Federal Governmentunmatched
Federal Laws and Regulationsunmatched
Grant Writingunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Learning Management System (LMS)unmatched
Marketingunmatched
Marketing Strategyunmatched
Multitaskingunmatched
Needs Assessmentunmatched
Newsletterunmatched
Online Communicationsunmatched
Performance Reviewsunmatched
Press Releasesunmatched
Problem Solving Skillsunmatched
Program Evaluationunmatched
Project/Program Managementunmatched
Sales Prospectingunmatched
Social Mediaunmatched
State Laws and Regulationsunmatched
Team Buildingunmatched
Training Programunmatched
Training Program Developmentunmatched
Training/Teachingunmatched
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