Training and Support Specialist

22nd Century Technologies, Inc.

Raleigh, NC

JOB DETAILS
SKILLS
Administrative Skills, Adobe Product Family, Communication Skills, Consulting, Content Development, Educational Technology, Instructional Design, Medicaid, Microsoft Product Family, Microsoft SharePoint, Organizational Development/Management, Team Player, Technical/Engineering Design, Time Management, Training/Teaching Curriculum, Video Production, Voice-Over, WebEx, Writing Skills
LOCATION
Raleigh, NC
POSTED
5 days ago
The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units. Strong instructional design and technical knowledge a must. Strong content development and writing skills needed. Ability to create resources to support employee learning, such as tips, job aids, and templates. Good research skills. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Must be professional, available during work hours, responsive, and timely. Must be attentive to detail and meet required timelines for deliverables.

Client prefers experience with following tools: SharePoint page administration, Adobe Articulate (Storyline and Rise) & Camtasia, MS Teams. Candidates with experience developing curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning, a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.

This position works with: Associate Director of Organizational Development, Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, and an Administrative Support Specialist.
SkillsRequiredRequired ExperienceCandidate ExperienceLast Used
Experience in curriculum design and developing training materials for adult learnersRequired3 Years
Strong content development skills needed.Required3 Years
Instructional design and technical knowledge neededRequired5 Years
Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.Nice to have3 Years
Adobe Articulate 360Required3 Years
Experience with adult learning practices, principles and procedures in classroom and on-line presentationsRequired3 Years
This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.Required3 Years
Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, WebexRequired3 Years
 
DescriptionQuestionsAnswers
Question 1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? 
Question 4This is a hybrid work model- the client will require 8 days per month onsite 
Question 5LOOKING FOR IMMEDIATE HIRE: Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates available for the duration of the assignment. Do you accept this requirement? 
Question 7Please list candidate's email address HERE that will be used when submitting E-RTR. 
Question 8Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate's VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? 

About the Company

2

22nd Century Technologies, Inc.

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
1997
WEBSITE
https://www.tscti.com/careers-0