Training Coordinator

At Ability Plus, our mission is Enabling Lives & Dreams... Ability Plus offers a community-inclusive home environment to individuals with intellectual disabilities. Ability Plus is seeking people who are enthusiastic, caring, capable and want to make a positive difference for residents and care recipients. We offer a supportive team environment and career development opportunities.

Summary

The Training Coordinator is responsible for developing, coordinating, conducting, and tracking employee training programs for Ability Plus, Inc. employees and pre-employment candidates. This role ensures all staff receive the required training, certifications, and continuing education necessary to remain compliant with company policies, state regulations, and industry standards. Trainer provides support to pre-employment candidates and employees in both classroom and virtual environments. This position can include classroom and training presentations in remote office locations and group homes.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Present training material to employees and pre-employment candidates in classroom, virtual, and field-based environments.
• Conduct training presentations at headquarters, remote office locations, and residential group homes as well as virtual.
• Coordinate MAS Certification training with MAS Nurse Trainer for Direct Care Staff, House Coordinators, QDDPs including MAC I and MAC II.
• Conduct classroom training on company policies, procedures, and processes associated with the care of individuals served according to the current DSP manual.
• Conduct live web-based training sessions using virtual conferencing and collaboration platforms.
• Provide individualized training based on employee needs.
• Participate in Train-the-Trainer activities and conduct Train-the-Trainer sessions when appropriate.
• Assist with curriculum updates, revisions, and development of new training materials.
• Create and manage employee accounts within the Relias Learning Management System (RLMS).
• Assign required Relias training courses to employees and trainees.
• Proctor, monitor, and oversee assigned training courses through completion.
• Track employee progress and ensure timely completion of all required trainings and certifications.
• Notify employees and supervisors of upcoming training deadlines, expired certifications, and renewal requirements.
• Maintain accurate and up-to-date training records, documentation, certifications, attendance logs, and compliance reports.
• Ensure all mandatory training requirements are completed within required timelines.
• Generate and maintain reports related to employee training compliance and completion status.
• Maintain knowledge of Ability Plus policies and procedures, industry standards, FMLA, EEOC, and all applicable state and federal regulations.
• Audit employee files to ensure compliance with ADMH standards, state regulations, and organizational requirements.
• Assist leadership with employee development assessments and individualized development plans.
• Make recommendations regarding trainee performance, training completion, and hiring readiness.
• Work collaboratively with administration and field experts to improve training effectiveness and compliance.
• Perform administrative duties including documenting attendance, maintaining files, and updating training materials.

EDUCATION/BACKGROUND/EXPERIENCE:

• Bachelor's degree or equivalent
• Ability to become a CPR certified instructor
• Experience in teaching, training, facilitation, or staff development preferred.
• Experience with Relias or other Learning Management Systems (LMS) preferred.
• Customer service, leadership training, and ID related care experience preferred.
• Valid U.S. driver's license with acceptable driving record.
• Acceptable background check required.

NECESSARY SKILLS/ATTRIBUTES –

The ability to:

• Flexibility in Working Hours
• Exceptional organizational, presentation, and communication skills – both verbal and written.
• Exposure to creating training classes, including needs assessment, course designs, and delivery options. This experience can be gained through past work experience or job-related educational experience.
• Extraordinary skills in particular, the ability to build rapport and cultivate a team environment.
• Maintain current First Aid/CPR instructor certification.
• Work flexible hours, including occasional evenings and weekends.
• Demonstrate exceptional organizational, communication, presentation, and interpersonal skills.
• Create and deliver engaging training content and educational materials.
• Effectively manage multiple training schedules, deadlines, and compliance requirements.
• Build rapport and maintain a positive team-oriented environment.
• Utilize technology platforms including Relias, Microsoft Office, Excel, virtual training platforms, and training databases.
• Adapt to change and work independently with minimal supervision.
• Travel locally as needed to various training locations and group homes.
• Always maintain confidentiality and professionalism.

PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS:

• Work is primarily performed in an office, classroom, or training environment.
• Position may require local travel to group homes and remote office locations.
• Occasional evening and weekend work may be required.
• Standing
• Walking
• Climbing
• Kneeling
• Lifting training materials and equipment as needed.

POSITION EXPECTATIONS:

• Promote a culture of compliance, professionalism, and continuous learning.
• Ensure employees remain current on all required certifications and training.
• Maintain accurate and organized documentation.
• Deliver high-quality training experiences that support employee success and quality care outcomes.
• Support the mission and values of Ability Plus, Inc. through leadership, education, and employee development.