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Training Coordinator

Epitec, Inc

Itasca, IL

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JOB DETAILS
SALARY
$25–$30 Per Hour
SKILLS
Biotech and Pharmaceutical, Change Management, Communication Skills, Customer Support/Service, Document Change Management, Help Desk, Leadership, Learning Management System (LMS), Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft SharePoint, Microsoft Word, Operational Support, Organizational Skills, Power BI, Systems Administration/Management, Testing, Training Program, Training/Teaching, Transaction Processing/Management
LOCATION
Itasca, IL
POSTED
Today
Job Title: Training Coordinator
Contract Duration: 1 year, possible extension
Location: Itasca, IL
Work Arrangement: Onsite
Pay Range: $25 - $30 per hour

Summary
This position processes transactions in the Learning Management System (LMS) per company training programs while supporting day-to-day training operations. The role exists to provide additional support while full-time staff focus on an LMS system upgrade.

Primary responsibilities include managing LMS transactions, responding to training-related requests, and supporting training operations. Project implementation experience may be required for initial plan design and enhancements, including executing testing and providing feedback on system changes.

Responsibilities
  • Process LMS transactions including training assignments, rosters, certifications, external training, and training plan changes
  • Monitor help desk inbox and respond to training-related questions
  • Deliver training and facilitate group learning in diverse settings
  • Design learning interventions to meet defined business needs
  • Work with management to define organizational objectives and assist in course design
  • Execute testing and provide feedback on LMS system changes
  • Attend daily team touchpoints and collaborate with internal stakeholders
Required Qualifications
  • Bachelor’s degree (5+ years) in a learning, technical, or closely related discipline, or sufficient practical and transferable experience to demonstrate equivalence
  • Experience processing transactions in an LMS, document management, or change management system
  • Strong communication and customer service skills (including support for leadership)
  • Proactive communication and collaboration with team and stakeholders
  • Understanding of human learning concepts and experience designing learning interventions to meet business needs
  • Ability to rely on experience and judgment to plan and accomplish goals
Preferred Qualifications
  • Experience with SmartSolve LMS
  • Experience creating or updating training materials or documents
  • Instructional, teaching, training, or team leadership experience
  • Microsoft Office proficiency (Excel, Word, PowerPoint)
  • Experience with SharePoint, Power BI, and Power Automate
  • Industry experience in medical or pharmaceutical environments
Systems & Tools
  • SmartSolve LMS
  • Microsoft Teams
  • Outlook
  • Microsoft Office Suite
#LI-MS1

About the Company

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Epitec, Inc

Epitec is a leading staffing and recruiting services company with a mission to make staffing personal. We go beyond traditional hiring by truly understanding our candidates and matching them with the perfect opportunities. We offer competitive compensation, career growth, and support throughout the entire process. Working with top Fortune 500 companies, we are recognized for our excellence with numerous awards, including Best & Brightest and diversity recognitions. At Epitec, we're redefining the future of employment. 

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Professional Development, 401K, Employee Referral Program, Life Insurance
FOUNDED
1978
WEBSITE
https://epitec.com/

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