Office of Employee and Business Services
The Office of Employee and Business Services (OEBS) provides customer service and operational support to ODJFS through five bureaus: Business Services, Civil Rights and Labor Relations, Human Resources, Multimedia Services, and Training and Educational Services. OEBS customers include all ODJFS employees, clients, service providers, county agencies, and the public. Learn more about the office by visiting the ODJFS OEBS webpage.
What You Will Do
In this role, you will play a key part in developing the skills and effectiveness of both ODJFS internal staff and County JFS partners. Your work centers on creating engaging learning experiences, supporting leadership development, and ensuring staff have the tools they need to perform their roles confidently and consistently. This position blends instructional design, facilitation, collaboration, and organizational support. Job duties include:
Conduct needs assessments and support program consultations.
Create and facilitate in-person and virtual training.
Facilitate courses such as team building, DISC, and soft skills training.
Support development of supervisor's leadership program.
Assist with projects such as New Employee Orientation, Supervisor Bootcamp, and other Employee and Business Services projects.
Test training modules for LMS implementation.
Support updates to the team's internal SharePoint pages.
Develop job aids, SOPs, evaluations, visuals, and forms.
Preferred Skills:
Strong facilitation skills for both in‑person and virtual training environments.
Experience in instructional design and curriculum development.
Excellent oral communication and presentation abilities.
Strong written communication skills, including creating resources and job aids.
Ability to conduct needs assessments and apply analytical thinking.
Demonstrated collaboration skills and the ability to build effective relationships.
Adaptability and comfort working across multiple program areas.
Strong organizational skills with exceptional attention to detail.
Familiarity with e‑learning development tools and learning management system (LMS) environments.
Change management awareness and the ability to support change initiatives.
Schedule: Full-time.
Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.
Location: James A. Rhodes State Officer Tower - 30 E. Broad Street, 30th floor, Columbus, OH 43215.
Travel: Occasional travel within the state of Ohio.
PN: 20100431.
The candidate, at minimum, must have the following:
Option 1:
Option 2:
Option 3:
Tips For Your Application
When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.
Pay Information
This position is in the State of Ohio's E1 Pay Schedule, Pay Range 12. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $33.32 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.
Pay Range 12
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Hourly
$33.32
$35.21
$37.09
$39.14
$41.31
$43.57
$45.35
$47.47
Annual
$69,306
$73,237
$77,147
$81,411
$85,926
$90,626
$94,328
$98,738
Months of Employment
At Hire
6 Months
18 Months
30 Months
42 Months
54 Months
66 Months
78 Months
| Location | Columbus, OH |
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder