Training & Development Coordinator
SUMMARY:
This position plays a critical role in strengthening organizational capability, consistency, and compliance. This position supports the Pogue Construction team at large with onboarding, training logistics, administering assessments, and employee recognition initiatives. The perfect candidate will also serve as a steward of company documentation and Pogue Construction’s Standard Operating Procedures (SOPs).
EDUCATION:
Bachelor's degree (preferably in human development, education, or learning)
EXPERIENCE:
1-2 years of administrative or training experience
PRIMARY RESPONSIBILITIES:
Onboarding
- Assist in the preparation, organization, and distribution of training materials for onboarding and ongoing development programs
- MDL
- ClearCo LMS & Performance
- Login & LMS expectations
- Milestone Reviews (40/80)
- Performance Reviews
Training & Development
- Maintain company-wide training calendar
- Coordinate training locations, both onsite and off-site, to include coordination with additional offices
- Support with the creation and organization of training materials
- Presentations, activities, and summary handouts
- Deliver engaging and effective company-wide training sessions
- Edit, clip, and organize training recordings for future reference and reuse (potential voice recording opportunities)
- Support continuous improvement of training processes and learning resources
- Archive training videos in LMS
- Coordinate training refreshments
Employee Engagement & Recognition
- Execute and manage the Team Member of the Month and Project of the Quarter process, including:
- Coordinating nominations
- Tracking eligibility and timelines
- Preparing communications and forms
- Supporting recognition announcements and history documentation
- Execute and manage the Pogue Press process, including:
- Gathering and inputting information
- Collaborating with Marketing on creative vision
- Conduct draft review
- Support with cultural events (National Day of Prayer, etc.)
Document Control & SOP Administration
- Collaborate with internal stakeholders to create, edit, and maintain company SOPs
- Manage document lifecycle, including: drafting, reviewing, approval, publishing, renewal tracking, and archiving
- Maintain MDL to ensure employees have access to current documentation
- Ensure compliance with internal standards and documentation policies
- Support audits or reviews by providing accurate, up-to-date documentation
- Send monthly document update (MDL Blast)
Administration
- Support with revisions to Performance Reviews/Assessments, Surveys, and Questionnaires
- Support launching Performance Reviews in ClearCo
- Launching Onboarding programs/assessments in ClearCo
- Running reports on LMS tracking and compliance, goal attainment and updates, training attendance
- Update staff changes in ClearCo, including: management updates, promotions/transitions, terminations, etc.
- Support with developing proprietary platforms with the AI Team
REQUIRED SKILLS & EXPECTATIONS:
Technical & Functional Skills
- Strong organizational and document management skills
- Ability to track multiple workflows, deadlines, and dependencies simultaneously
- Proficiency with Microsoft 365 (Teams, SharePoint, Word, Excel, PowerPoint, Loop)
- Comfort working with learning platforms, shared drives, and collaboration tools
- Basic video editing skills (clipping, organizing recordings)
- Strong written communication and editing abilities
- Experience tracking assessments, acknowledgments, and compliance items
Key Talents & Strengths
- Detail-oriented: Consistently identifies gaps, inconsistencies, and errors before they become issues
- Highly organized and process-oriented: Naturally thinks in systems, workflows, and repeatable processes to maintain accuracy and consistency
- Exceptional prioritization: Evaluates competing demands, identifies what matters most, and allocates time and resources effectively
- Strong time management: Plans ahead, manages deadlines, and balances multiple responsibilities without sacrificing quality
- Proactive preparation: Anticipates upcoming needs, prepares well in advance, and takes action early rather than waiting until deadlines approach
- Dependable follow-through: Completes tasks thoroughly, accurately, and on time
- Adaptable: Adjusts priorities and responds effectively to changing needs in a fast-paced environment
- Self-directed: Anticipates needs and takes initiative without requiring constant oversight
- Collaborative: Works effectively with trainers, managers, project teams, and leadership
- Professional and discreet: Demonstrates sound judgment and maintains a high level of confidentiality
Additional Strengths Include:
- Strong sense of ownership and accountability
- Clear communicator who follows up respectfully and persistently
- Organized thinker who thrives in a role with significant impact and competing priorities
- Commitment to consistency, clarity, and continuous improvement
- Passion for helping others succeed through structure, preparation, and support