Training & Development Facilitator

Division:Eskenazi Health

Sub-Division: Hospital

Req ID: 26681

Schedule: Full Time

Shift: Days

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status

Exempt

Shape Learning. Inspire Growth. Transform Healthcare.

Eskenazi Health is seeking an experienced and engaging Training and Development Facilitator to support employee growth, professional development, and organizational excellence. In this role, you will design, develop, facilitate, and evaluate learning programs that equip employees with the knowledge, skills, and competencies needed to deliver exceptional patient care and service.

If you are passionate about adult learning, instructional design, employee development, leadership training, and facilitating impactful learning experiences, we invite you to join our team.

Why Join Eskenazi Health?

At Eskenazi Health, we are committed to cultivating a culture of continuous learning, innovation, and professional growth. As a Training and Development Facilitator, youll have the opportunity to:

• Influence organizational development initiatives
• Partner with leaders across the health system
• Design meaningful learning experiences that drive performance
• Support employee engagement, onboarding, and professional development
• Make a lasting impact on the healthcare workforce and patient experience

Your Impact

The Training and Development Facilitator provides engaging and effective learning experiences for employees throughout Eskenazi Health. This role is responsible for assessing training needs, designing curriculum, facilitating instructor-led and virtual learning, developing competency-based education programs, and evaluating learning outcomes.

The ideal candidate is an experienced facilitator, instructional designer, and learning professional who understands adult learning principles and can effectively partner with leaders to align education initiatives with organizational goals, regulatory requirements, and performance improvement priorities.

Key Responsibilities

Learning & Development

• Design, develop, facilitate, and evaluate employee training and development programs.
• Deliver engaging learning experiences using adult learning methodologies and best practices.
• Facilitate classroom, virtual, and one-on-one learning sessions.
• Develop competency-based education programs that support employee growth and organizational success.
• Create training materials, facilitator guides, participant resources, job aids, and multimedia learning tools.

Organizational Training & Performance Improvement

• Partner with department leaders to assess learning needs and identify performance gaps.
• Support strategic initiatives through targeted education and development programs.
• Facilitate onboarding, orientation, customer service, communication, and professional development programs.
• Evaluate training effectiveness through assessments, feedback, and outcome measurement.

Compliance & Regulatory Education

• Support education programs that align with Joint Commission, OSHA, State Board of Health, and other regulatory requirements.
• Ensure training content reflects current policies, procedures, and best practices.
• Assist departments with competency assessment and ongoing employee development initiatives.

Collaboration & Consulting

• Serve as a trusted learning and development resource to leaders and employees.
• Consult with departments regarding competency validation, learning strategies, and educational planning.
• Participate in long-range workforce development and educational planning initiatives.
• Promote a positive learning environment that supports employee engagement and success.

Required Qualifications

Accredited Bachelors degree in Education, Organizational Development, Human Resources, Training & Development, Healthcare Administration, or a related field preferred; OR Minimum of seven (7) years of experience in training, instructional design, curriculum development, organizational learning, or employee development may be considered in lieu of degree requirements.

• Experience facilitating training programs for groups ranging from 5 to 100+ participants.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Valid Indiana drivers license.

Preferred Qualifications: Experience in healthcare training, workforce development, or hospital education.Experience managing onboarding and new employee orientation programs.Experience developing competency-based training and evaluation programs.Knowledge of SAP or similar learning and workforce systems.

Knowledge, Skills & Expertise

• Adult Learning Theory

• Learning & Development

• Instructional Design

• Curriculum Development

• Employee Training

• Organizational Development

• Facilitation & Presentation Skills

• Change Management

• Performance Improvement

• Competency Assessment

• Leadership Development

• Regulatory Compliance Education

• Communication & Customer Service Training

• Stakeholder Engagement

• Program Evaluation & Analytics

Accredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.