Training Functional Lead

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Training Functional Lead
Remote
6+Month Contract

Client is looking for someone who has genuine Oracle C2M and utility implementation experience.Detail-oriented and highly organized Functional Training Lead to support the Business Management Team and Change Management program during a major system transformation initiative. This role will be responsible for coordinating training activities, supporting curriculum development, managing training schedules, and partnering with business stakeholders and subject matter experts to ensure employees are prepared for the transition to the new system. The Functional Training Lead will play a key role in developing training materials, facilitating content reviews, supporting end-user readiness, and driving successful adoption of new business processes and technologies.

Key Responsibilities

• Partner with training lead and project team to identify bootcamps by module and/or topic and schedule events
• Align with training lead to review and understand the milestones, key dates and activities and understand/communicate the impact to content review sessions, Train-the-Trainer (TTT), End User Training (EUT) and additional key training milestones
• Review course curriculum and plans with Lead Business Unit Trainers; identify business unit SMEs to support as needed
• Attend Educational Sessions and bootcamp sessions, as required
• Review, test and enhance global process training and guided learning content prior to localized content discussions
• Attend project team initiative specific meetings and present, as required
• Design affiliate-specific process training/guided learning in partnership with external partner leads (Client and Oracle)
• Schedule and lead ongoing content review workshops with the SMEs to ultimately gain approval
• Enhance and review OGL content quarterly, and as updates are made to applications
• Review Role Mapping information for inconsistencies, partner with the Role Mapping Lead(s) and SMEs to work through updates and changes on an ongoing basis
• Create and manage ad-hoc attendee lists as needed for applicable End User Training (EUT) courses
• Maintain End User Training resources (PowerPoints, recordings, CBT s, job aids, etc.) and publish to the end user facing location (SharePoint) to support go-live
• Onboard, coach and support approved business unit-specific end-user trainers
• Provide hyper care activities post go-live
• Participate in change network activities post go-live

Qualifications
Required
Bachelor's degree in Business, Education, Organizational Development, or a related field

• 5+ years of experience in training, organizational change management, consulting, business readiness, or system implementation projects
• Strong experience developing training materials, process documentation, and job aids
• Excellent written and verbal communication skills with the ability to engage stakeholders at all levels of the organization
• Experience facilitating workshops, training sessions, and cross-functional meetings
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a dynamic project environment
• Proficiency with Microsoft Office Suite, particularly PowerPoint, Excel, and Word
• Eligible to work in the United States
• Preferred
• Experience with Oracle Customer to Meter (C2M)
• Utility industry experience
• Previous consulting or change management experience supporting large-scale transformation initiatives
• Experience working with system integrators and cross-functional project teams
• Experience with Train-the-Trainer programs and end-user training deployment
• Experience supporting post-go-live hypercare and user adoption activities

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.