Training Healthcare for Retention, Innovation, & Excellence (THRIVE) Program Coordinator

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Rural Health Transformation Program (RHTP) advances strategic investments to strengthen rural Massachusetts communities by improving healthcare access, outcomes, and long-term well-being. The program focuses on expanding access to care, improving population health, and scaling systems to meet rural needs. Key initiatives include workforce development, innovative care models, population health advancement, EMS integration, community prevention, technology interoperability, and facility modernization. Supported by close to $800 million, a five-year investment, RHTP aims to sustainably transform rural healthcare delivery and enhance health outcomes across the state.

The Training Healthcare for Retention, Innovation, & Excellence (THRIVE) Program Coordinator provides overarching project and operational support for the THRIVE initiative. This role is responsible for developing and overseeing detailed project plans, including timelines, budgets, data collection strategies, and risk mitigation approaches to ensure successful implementation of multiple interrelated program components.

The position plays a central coordination role across internal MassHealth teams, DPH, EHS, external partners, and community stakeholders. The THRIVE Program Coordinator ensures consistent project governance, alignment of timelines and deliverables, and effective communication across workstreams.

This role supports the THRIVE Initiative and RHTP leadership by preparing reports, presentations, and briefing materials; performance tracking and compliance with federal and state requirements; and coordinating evaluation activities. Given the complexity of implementing multiple programs simultaneously across agencies, this position ensures strong project oversight, fiscal accountability, and risk management to achieve program goals and support system transformation.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

1. Strategic Project & Initiative Coordination

• Support the development and maintenance of comprehensive project plans, workplans, and implementation timelines across all THRIVE program components.
• Support the development of policy objectives into actionable implementation strategies across THRIVE program areas.
• Ensure alignment of activities across MassHealth, DPH, and EHS to support coordinated implementation.
• Establish project governance structures, including regular cross-agency meetings and reporting cadences.
• Identify risks, dependencies, and critical path issues and implement mitigation strategies.

2. Cross-Agency Coordination

• Support cross-agency coordination efforts to ensure consistent interpretation and implementation of THRIVE-related policies across MassHealth, DPH, and EHS.
• Formulate interagency coordination protocols, including communication standards, decision-making frameworks, and shared accountability structures.
• Advise leadership on policy implications of program design and implementation decisions, particularly where cross-agency impacts exist.

3. Budget Strategy, Oversight & Compliance Policy

• Formulate and recommend policies governing budget development, allocation, and financial tracking for THRIVE programs.
• Ensure financial management practices align with federal and state regulatory requirements and establish internal controls and procedures to support compliance.
• Advise leadership on funding strategies and policy considerations related to program sustainability and resource allocation.

4. Performance Measurement and Reporting

• Develop and implement policies and standards for performance measurement, data collection, and program evaluation across THRIVE initiatives.
• Establish consistent metrics, reporting frameworks, and data governance protocols to ensure accurate and comparable performance tracking.
• Ensures maintenance of accurate Initiative-level records and documentation to support audits, compliance reviews, and federal reporting requirements.
• Supports preparation and review of required federal reports, including Centers for Medicare & Medicaid Services (CMS) required reporting and supporting documentation.

Preferred Qualifications:

• Strong knowledge of project management principles, including planning, scheduling, budgeting, governance frameworks, and risk management.
• Experience developing or implementing cross-agency policies and procedures.
• Ability to manage complex, multi-stakeholder projects simultaneously and to respond to changes in priorities in a flexible manner within a fast-moving work environment.
• Knowledge of healthcare workforce development, rural health care systems, or public health initiatives.
• Skill in data analysis, performance tracking, and reporting.
• Strong communication skills for diverse audiences.
• Understanding of best practices for relationship building and effective collaboration with the ability to foster a culture of diversity, respect, and inclusion.
• Skills related to problem solving, consensus building, conflict resolution and team building.
• Ability to interpret and apply regulatory and funding requirements.
• Proficiency in Microsoft Office and project management tools.

TO APPLY:

Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days.

About MassHealth:

The mission of MassHealth is to improve the health outcomes of our diverse members, their families, and their communities by providing access to integrated health care services that sustainably promote health, well-being, independence, and quality of life.

For more information about our agency and programs please visit: www.mass.gov/masshealth

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form.

For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4.

'',''!*!

Rural Health Transformation Program (RHTP) advances strategic investments to strengthen rural Massachusetts communities by improving healthcare access, outcomes, and long-term well-being. The program focuses on expanding access to care, improving population health, and scaling systems to meet rural needs. Key initiatives include workforce development, innovative care models, population health advancement, EMS integration, community prevention, technology interoperability, and facility modernization. Supported by close to $800 million, a five-year investment, RHTP aims to sustainably transform rural healthcare delivery and enhance health outcomes across the state.

The Training Healthcare for Retention, Innovation, & Excellence (THRIVE) Program Coordinator provides overarching project and operational support for the THRIVE initiative. This role is responsible for developing and overseeing detailed project plans, including timelines, budgets, data collection strategies, and risk mitigation approaches to ensure successful implementation of multiple interrelated program components.

The position plays a central coordination role across internal MassHealth teams, DPH, EHS, external partners, and community stakeholders. The THRIVE Program Coordinator ensures consistent project governance, alignment of timelines and deliverables, and effective communication across workstreams.

This role supports the THRIVE Initiative and RHTP leadership by preparing reports, presentations, and briefing materials; performance tracking and compliance with federal and state requirements; and coordinating evaluation activities. Given the complexity of implementing multiple programs simultaneously across agencies, this position ensures strong project oversight, fiscal accountability, and risk management to achieve program goals and support system transformation.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

1. Strategic Project & Initiative Coordination

• Support the development and maintenance of comprehensive project plans, workplans, and implementation timelines across all THRIVE program components.
• Support the development of policy objectives into actionable implementation strategies across THRIVE program areas.
• Ensure alignment of activities across MassHealth, DPH, and EHS to support coordinated implementation.
• Establish project governance structures, including regular cross-agency meetings and reporting cadences.
• Identify risks, dependencies, and critical path issues and implement mitigation strategies.

2. Cross-Agency Coordination

• Support cross-agency coordination efforts to ensure consistent interpretation and implementation of THRIVE-related policies across MassHealth, DPH, and EHS.
• Formulate interagency coordination protocols, including communication standards, decision-making frameworks, and shared accountability structures.
• Advise leadership on policy implications of program design and implementation decisions, particularly where cross-agency impacts exist.

3. Budget Strategy, Oversight & Compliance Policy

• Formulate and recommend policies governing budget development, allocation, and financial tracking for THRIVE programs.
• Ensure financial management practices align with federal and state regulatory requirements and establish internal controls and procedures to support compliance.
• Advise leadership on funding strategies and policy considerations related to program sustainability and resource allocation.

4. Performance Measurement and Reporting

• Develop and implement policies and standards for performance measurement, data collection, and program evaluation across THRIVE initiatives.
• Establish consistent metrics, reporting frameworks, and data governance protocols to ensure accurate and comparable performance tracking.
• Ensures maintenance of accurate Initiative-level records and documentation to support audits, compliance reviews, and federal reporting requirements.
• Supports preparation and review of required federal reports, including Centers for Medicare & Medicaid Services (CMS) required reporting and supporting documentation.

Preferred Qualifications:

• Strong knowledge of project management principles, including planning, scheduling, budgeting, governance frameworks, and risk management.
• Experience developing or implementing cross-agency policies and procedures.
• Ability to manage complex, multi-stakeholder projects simultaneously and to respond to changes in priorities in a flexible manner within a fast-moving work environment.
• Knowledge of healthcare workforce development, rural health care systems, or public health initiatives.
• Skill in data analysis, performance tracking, and reporting.
• Strong communication skills for diverse audiences.
• Understanding of best practices for relationship building and effective collaboration with the ability to foster a culture of diversity, respect, and inclusion.
• Skills related to problem solving, consensus building, conflict resolution and team building.
• Ability to interpret and apply regulatory and funding requirements.
• Proficiency in Microsoft Office and project management tools.

TO APPLY:

Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days.

About MassHealth:

The mission of MassHealth is to improve the health outcomes of our diverse members, their families, and their communities by providing access to integrated health care services that sustainably promote health, well-being, independence, and quality of life.

For more information about our agency and programs please visit: www.mass.gov/masshealth

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form.

For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4.

'',''!*!

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor''s degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.*

III. A Bachelor''s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.*

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: No substitutions will be permitted for the required (B) experience.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don''t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

'',''!*!

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor''s degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.*

III. A Bachelor''s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.*

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: No substitutions will be permitted for the required (B) experience.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don''t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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