Training Institute Senior Specialist

Reports to: Training Institute Manager

Position Summary: The Training Institute Senior Specialist advances CBA’s Training Institute by delivering training, technical assistance, and curriculum to credit building professionals. This position presents CBA’s signature credit trainings, leads cohorts, manages webinars, and supports curriculum development.

Essential Duties:

 Training and Technical Support

• Lead CBA’s signature credit trainings for practitioners who serve consumers and small businesses
• Deliver virtual and occasional in-person credit building training series to support organizations working with small businesses, rent reporting, housing, and credit innovations
• Provide individual credit building support for organizations’ credit programs
• Leading CBA webinars including recruiting speakers, facilitating, and coordinating logistics

Cohort Management

• Plan and lead grant and consulting cohorts for housing providers and credit building professionals
• Recruit organizations into funded programs 
• Gather program data, measure outcomes, and write impact reports for funders 

Partnerships and Outreach

• Present CBA’s mission and programs to potential partners, funders, and key stakeholders
• Share industry updates and insights to promote credit building tools
• Prepare and edit grant and consulting proposals to secure funding

Curriculum Development

• Support the development, refinement, and updating of training content, materials, and resources
• Edit, review, and test new courses and materials before releasing them
• Turn technical credit information into practical learning for a variety of audiences
• Research and develop new training content based on member needs and CBA priorities

Other duties as necessary

Qualifications and Essential Skills

Required

• Excellent communication skills, public speaking experience, and history of training/facilitation 
• Experience in nonprofit financial capability, credit-related role  
• Highly organized and strong ownership of quality work  
• Content development experience
• Strong writing skills
• Experience training or facilitating presentations especially credit or finance-related
• Experience setting, achieving, and adapting goals and priorities according to emerging needs
• Highly proficient with MS Office (Word, PowerPoint, Excel, Outlook), Zoom, Teams 
• Comfort with a fast-paced work environment, multitasking, and substantial amounts of information
• Passion for CBA’s mission, with a commitment to helping community development organizations open doors for low-income individuals to build credit and gain improved financial access
• High degree of integrity, strong leadership, analytical, and problem-solving skills

 Desirable

• Knowledge of Salesforce
• Project management experience (familiarity with Asana)
• Financial coaching, housing counseling, or credit education experience

Minimal travel is required for this position

CBA offers competitive health, dental, and vision benefits, short- and long-term disability, a Flexible Spending Account, 403(b) retirement savings plan with employer match, and generous paid time off and holiday policies.

About CBA: CBA is an innovative national nonprofit network dedicated to building the capacity of a diverse and growing network of hundreds of nonprofits (CBA members) across the country that helps low- and moderate-income households build strong credit and other financial assets. CBA was created by and for our nonprofit members as a bridge to the modern credit reporting system to help millions of individuals with low credit scores or no credit participate in the mainstream financial system by building credit. Learn more about CBA at www.creditbuildersalliance.org.

Equal Opportunity Employer: CBA is an equal opportunity employer. We celebrate the diversity and lived experiences of our community and are committed to creating an inclusive environment for all employees. Qualified people are encouraged to apply regardless of their race, color, religion, sexual orientation, gender identity or expression, age, national origin, marital status, disability, veteran status, or record of arrest or conviction.

Reasonable Accommodations Statement:  To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.