Training Project Manager & WalkMe Implementation Lead (S/4HANA)

Location: Tampa, FL – Hybrid
Experience: Senior Level

Job Summary

We are seeking an experienced Training Project Manager & WalkMe Implementation Lead to support training, user readiness, adoption, and digital enablement activities for an SAP S/4HANA transformation program.

The role will be approximately 50% WalkMe implementation and 50% training project management, coordinating training content, curriculum development, stakeholder reviews, deployment readiness, and end-user enablement.

Key Responsibilities

Training Project Management

• Coordinate the integrated S/4HANA training plan across instructor-led training, eLearning, job aids, knowledge articles, communications, and other enablement materials.

• Manage training workplans, milestones, dependencies, content development timelines, and review cycles.

• Track curriculum, course development, deployment, and adoption readiness.

• Identify risks, gaps, and decisions requiring escalation.

WalkMe Implementation

• Coordinate end-to-end delivery of WalkMe assets, including Smart Walk-Thrus, SmartTips, Launchers, and other in-application guidance.

• Translate business processes, test scripts, training content, and role-based workflows into WalkMe deliverables.

• Manage WalkMe use cases, development, approvals, testing, deployment, and post-launch updates.

Stakeholder Management

• Partner with functional SMEs, E2E leads, change management, training teams, and business stakeholders.

• Facilitate SME reviews and ensure feedback is documented and incorporated.

• Coordinate with external partners and delivery teams to support training execution.

Training Readiness

• Align WalkMe with formal training, performance support, and change enablement activities.

• Coordinate readiness activities for UAT, go-live, and hypercare.

• Ensure alignment between training curriculum, schedules, communications, learner audiences, and role mappings.

Governance & Tracking

• Maintain visibility into training scope, WalkMe backlog, course development, content reviews, deployment readiness, and open issues.

• Track risks, dependencies, decisions, and gaps.

• Support training standards, templates, governance, prioritization, and reporting.

Continuous Improvement

• Capture learner and stakeholder feedback to improve WalkMe content and training materials.

• Identify opportunities to improve training execution, content development, and user adoption.

• Support updates based on evolving S/4HANA requirements and post-go-live needs.

Basic Qualifications

• Bachelor’s degree in Business, Information Systems, Training, or a related field.

• Experience supporting training project management, change management, digital adoption, or large-scale system implementations.

• Strong project management and stakeholder coordination skills.

Preferred Qualifications

• Experience supporting SAP S/4HANA or ERP implementations.

• Experience with WalkMe or other digital adoption platforms.

• Experience managing training workplans, content development, SME reviews, and deployment readiness.

• Experience coordinating cross-functional teams and external partners.

• Understanding of business process documentation, role-based learning, end-user workflows, and performance support.

Key Competencies

Training Project Management | WalkMe | SAP S/4HANA | Digital Adoption | Change Management | Training & Enablement | Stakeholder Management | Project Planning | UAT & Go-Live Readiness | Hypercare | Governance | Content Development | Business Process Documentation | End-User Adoption | Cross-Functional Coordination