Training Senior

Training Senior

• 493854
• Norman
• Finance, Grants & Business Operations
• Continuing Education
• S07

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Pay Range: Targeted salary up to $20.00 - $20.50 per hour, based on experience

Benefits Eligible: Yes

Work Schedule: Monday - Friday, 8:00 a.m. to 5:00 p.m.

Travel: May be required

Position Introduction:

Join the Center for Public Management (OU CPM) at the University of Oklahoma and be part of a team dedicated to making a daily impact in the lives of Oklahomans. The Training Senior performs call monitoring, evaluation, feedback and documentation. Performs quality checks and audits of inbound and outbound calls and other electronic contacts to ensure adherence to policies and procedures and high level of customer service.

If making a meaningful difference in public service excites you, OU CPM is where your passion meets purpose.

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Required Education and Experience:

• High School Diploma or GED.
• 18 months experience in data analysis, project coordination, or related experience.

Hiring Contingent Upon a Background Check: Yes

Special Indications:

• Position subject to renewal based on availability of funds.