Training Specialist

Job Title: Training Specialist 3
Job Location: Irwindale, CA 91702
Job Duration: 18 Months (Possibility of Extension)

Pay Rate: $39.39/Hour

Shift: 1st Shift
Work Mode: Remote

Job Description:

Position Summary:

• Perform needs assessments and job/task analyses by working with SMEs and conducting focus groups to identify training needs and business requirements.
• Design and develop training materials such as PPTs, job aids, user guides, quick reference guides, e-learning modules, and instructor-led training.
• Translate complex technical documentation (functional specs, test scripts, vendor docs) into training content for technical and non-technical audiences.
• Manage training projects including timelines, deliverables, milestones, and resources.
• Facilitate train-the-trainer sessions and conduct stakeholder meetings.
• Analyze, troubleshoot, and resolve training-related issues and roadblocks.

Responsibilities:

• Perform needs assessments and job/task analyses, including conducting focus groups and working with subject matter experts, to analyze training needs and business requirements.
• Research, design, and develop training products, timeline, and deliverables (e.g., PPTs, job aids, user guides, quick reference guides, e-learning, and virtual and instructor-led training courses) and consult with clients to determine appropriate training solutions.
• Interpret and translate complex technical project information (e.g., functional specifications, test scripts, vendor documentation) into training material for technical and non-technical audiences.
• Manage client expectations, make recommendations, and communicate project status updates.
• Conduct SME focus groups/meetings to gather information for development.
• Present/facilitate train-the-trainer sessions.
• Manage multiple projects, including product, milestones, schedules, deliverables, and resources, in support of training goals and objectives.
• Problem solves, troubleshoot, and mitigate issues related to training roadblocks.
• Perform other responsibilities and duties as assigned.

Required Qualifications:

• Bachelor’s degree in education, instructional design, business, or technical discipline (or equivalent experience).
• Minimum 5 years of experience designing and developing systems and/or technical training materials.
• Experience applying instructional design principles and adult learning methodologies (ADDIE, SAM).
• Proficiency in Microsoft Word, Excel, PowerPoint, SnagIt, and eLearning tools (Articulate Storyline/Rise, Adobe Captivate, Camtasia).
• Strong verbal, written, and facilitation skills (train-the-trainer experience).
• Experience managing multiple training projects with timelines and deliverables.
• Strong analytical, communication, and stakeholder collaboration skills.
• Ability to work independently in a fast-paced environment.
• Flexible, adaptable, and proactive team player.