Analysis Skills, Consulting, Data Collection, Documentation, Focus Groups, Functional Testing, Identify Issues, Multitasking, Needs Assessment, Problem Solving Skills, Product Development, Project/Program Management, Sales Management, Test Scripts, Train-the-Trainer, Training/Teaching, eLearning
Training Specialist 3 Perform needs assessments and job/task analyses, including conducting focus groups and working with subject matter experts, to analyze training needs and business requirements.
- Research, design, and develop training Product, timeline, and deliverables (e.g., PPTs, job aids, user guides, quick reference guides, e-learning, and virtual and instructor-led training courses) and consult with clients to determine appropriate training solution
- Interpret and translate complex technical project information (e.g., functional specifications, test scripts, vendor documentation) into training material for technical and non-technical audiences.
- Manage client expectations, make recommendations, and communicate project status updates.
- Conduct SME focus groups/meetings to gather information for development
- Present/facilitate train-the-trainer sessions
- Manage multiple projects, including Product, milestones, schedules, deliverables, and resources, in support of training goals and objectives.
- Problem solve, troubleshoot, and mitigate issues related to training roadblocks.
- Perform other responsibilities and duties as assigned
Required Skills/Attributes- This role is specific to the implementation and execution of new technologies.
- Expert-level position, minimum of 7 years of experience
- Must be able to work in ambiguity in an ever-changing environment.
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Integrated Resources, Inc