Training Specialist (Maintenance)

Job Opportunity at Hampton Roads Transit

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.

Salary Range: $59,523 - $75,891

Essential Job Functions

• Creates learning environments by planning, coordinating and facilitating training, maintaining training databases, participating on committees, developinglesson plans, prescribing learning criteria, reviewing trainer criteria, researching and developing materials, and maintaining training budget.
• Disseminates information by training employees in both technical and non-technical maintenance, creating schedules, procedures and evaluation criteria, implementing policies, creating training aids and manuals, and practicing new techniques.
• Supervises staff by responding to accidents or incidents that may occur in the field, providing information on vehicle maintenance, evaluating performance and facilitating quality work, creating reports, acting as on-site inspector, supporting related projects, writing technical manuals and in-house service bulletins.
• Experience with overseeing maintenance activities, maintaining vehicle availability, planning work procedures, inspecting, monitoring and evaluating work, overseeing maintenance and difficult and complex repairs, identifying discrepancies, reviewing work orders, identifying training needs, dispatching calls, and coordinating safety and inspection activities.
• Reviews safety plans and participates in accident investigation, coordinating training programs, estimating repair costs, ensuring standards are maintained, identifying unsafe working conditions, providing recommendations, completing random inspections, updating safety information, and conducting regular safety and inspection drills.
• Assist staff in maintaining all documents, evaluating subordinates' activities, participating in the hiring and discipline process, maintaining training and technical libraries, coordinating efforts with other departments, and serving on committees.
• Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
• Prepare and/or coordinate with other departments any documentation required in support of the FTA triennial reviews, drug and alcohol audits, independent audits, state audits, etc.

Required Knowledge, Abilities and Skills Essential to Job Functions

• Knowledge

  • Methods and techniques of conducting statistical analyses, and tracking, recording, and presenting statistical data.
  • Methods and techniques of evaluating and presenting training programs and making recommendations on new programs to be offered.
  • Effective communication, presentation, and facilitation methods and practices.
  • Proper English usage, spelling, grammar, and punctuation.
  • Troubleshoot, repair and program diesel and electric buses/LRV and localized programmable logic controllers, network interfaces and display units.
  • Operate buses, On Track Equipment, LRV's and other maintenance equipment as required to perform training activities.
  • Theory of the operation, troubleshooting, and repair of heavy-duty engines and electrical propulsion equipment used to power buses and LRV's.
  • Experience with electric/mechanical maintenance safety practices as they pertain to diesel and electric buses and LRV's.
  • Diesel and electric bus Heating, ventilation, and air conditioning systems.
  • Analyze malfunctions in electronic, microcomputer, mechanical, pneumatic, hydraulic, electric systems and determine necessary repairs pertaining to diesel and electric buses.
  • Methods and procedures used to repair and maintain high and low voltage electrical equipment.
  • Ability to maintain accurate records and correctly use test equipment (voltmeter, ammeter, ohmmeter, oscilloscope, chart recorders, computer-based instruments, meggers, wire tracer and other pertinent hand tools, used in vehicle and equipment maintenance.
  • Principles and practices of employment training and development.
  • Adult learning principles.
  • Ability to read and interpret construction plans, specifications, electronic schematics, electrical and electromechanical schematics and diagrams.
  • Training resources and equipment.
  • Current laws, regulations, and developments in areas related to maintenance.
  • Mandated State and Federal requirements.
  • Safety rules and procedures, regulations, and laws governing public transportation.
  • Accident investigation techniques.
  • Methods and techniques of preparing cost estimates for equipment damaged in accidents.
  • Filing and document storage and retrieval methods.
  • Customer service principles.
  • Supervision and motivation principles.
  • First-Aid and CPR.

• Skills

  • Ability to obtain and maintain ongoing educational, training, and DOT requirements and maintain On Track Equipment Certification.
  • Advanced skills and knowledge in bus/LRV maintenance and systems.
  • Independent judgment and decision-making.
  • Advanced ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents.
  • Ability to deal with a system of real numbers; and practical application of fractions, percentages, ratios/proportions and measurement.
  • Trains Hampton Roads Transit employees in the safe and efficient performance of LRV system maintenance and proper operation of equipment/tooling.
  • Ability to understand and supervise maintenance repair, troubleshooting, equipment rebuilds and overhaul of diesel and electric buses and LRV's.
  • Provide technical training and guidance for maintenance personnel in the diagnosis, repair, preventive maintenance and service of diesel and electric buses and LRV's.
  • Ability to assist in the collection of data in support of recommendations for departmental budget allocations and/or monitor division or program/project level budget and expenditures.
  • Advanced ability to write editorials, journals, speeches, manuals, or critiques.
  • Plan, design and implement highly complex training programs and assess effectiveness.
  • Handle all internal and external contacts with courtesy, diplomacy, and tact.
  • Evaluate business and operational activities to assess training needs.
  • Read, analyze, and interpret HRT policies, professional journals, technical publications, and government regulations.
  • Write clear and effective training reports, business correspondence, and procedure manuals.
  • Effectively present information and respond to questions from groups, managers, customers, and the public.
  • Deal with difficult people and situations.
  • Learn agency and departmental operating policies, procedures, systems, methods, and tasks.
  • Learn system processes related to department and job functions.
  • Extract statistics and written information from reports and transfer to other documents.
  • Comply with random drug testing provisions for safe-sensitive classifications as required.

Required Software Knowledge and Skills Essential to Job Functions

Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.

Software applications:

Advanced skills utilizing word processing, spreadsheet, presentation and database software, and specialized software related to functional areas to include but not limited to: MS Windows, MS Edge, MS Office (Word, Excel, Access, PowerPoint and Outlook), SPEAR, Trapeze EAM, PeopleSoft, Luminator, Twin Vision, Adobe Reader, WinZip, Symantec, Cummins Insite, and Allison DOC.

Safety Responsibility

Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and/or the Safety Department.

Qualifications

Training and/or Education:

Minimum requirements include knowledge of a specific vocational, administrative, or technical nature, which may be obtained with a two (2) year Associate degree, diploma or equivalent from an accredited college, technical business, vocational, or correspondence school in Automotive or Electric vehicle maintenance field.

Additional directly related experience beyond the minimum requirement may substitute for the required education based on the ratio of one and a half (1.5) years of experience for each (1) year of education.

Required Experience:

A minimum of five (5) years of experience in teaching the diagnosis, maintenance and/or repair of transit vehicles (Bus/LRV), diesel engines, electrical propulsion motors and related equipment. A combination of training, education, and experience that