Training Specialist Sr.

Generis Tek Inc.

Des Plaines, IL

JOB DETAILS
SALARY
SKILLS
Change Management, Communication Skills, Customer Relations, Customer Support/Service, Document Change Management, Document Control, Fortune 500 Customers, Help Desk, Leadership, Learning Management System (LMS), Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Office Suites, Organizational Skills, Philosophy, Power BI, Systems Administration/Management, Team Lead/Manager, Team Player, Training Program, Training/Teaching, Transaction Processing/Management, Willing to Travel
LOCATION
Des Plaines, IL
POSTED
7 days ago

 

Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Diresh Krishnan at email address  Diresh.Krishnan@generistek.com can be reached on # (630) 576-9065.

 

We have Contractrole Training Specialist Sr.- for our client at Itasca, IL. Please let me know if you or any of your friends would be interested in this position.

 

Position Details:

Training Specialist Sr.- Itasca, IL

Location                       : Itasca, IL – 60143 (Approx. 15 minutes from HQ -Des Plaines, IL – 60018)

Project Duration      : 12 Months of contract with possible extension

Pay Rate                       : $29.00 per hour on W2

 

Typical start time 7:00–7:30 AM with flexibility based on candidate needs.

Travel: Not required; potential optional travel to Des Plaines ~1x/year for in-person meetings or town halls.

 

Job Description:

Processes transactions in the Learning Management System per company training programs. Project implementation experience may be required for initial plan design and existing plan enhancements; able to execute testing and provide feedback on system changes. Relies on extensive experience and judgment to plan and accomplish goals. Delivers training at a level which requires facilitation of group process in diverse settings; design learning interventions to meet defined needs; works with management to define organizational objectives and assist in the designing of courses to meet those business needs. BS (5+ years) in a learning, technical, or closely related discipline, or sufficient practical and transferable experience to demonstrate practical equivalence; understands human learning concepts and has experience designing learning interventions to meet specific business needs.

 

Role Context:

·         Reason role is open: Need additional support to process daily training transactions while full-time staff support an LMS system upgrade.

·         Primary focus: Day-to-day LMS transactions and training requests.

·         Projects supported: Minimal project work; possible involvement with LMS system upgrade.

·         Typical day: Monitor help desk inbox, respond to questions, process LMS transactions (training assignments, rosters, certifications, external training, training plan changes), attend daily team touchpoint.

·         Work breakdown after training: 75–80% transaction processing, 15–20% meetings, ~5% project work.

·         Regular interactions: Hiring manager, full-time training coordinator (Josie), document control team, training team, internal Client molecular division stakeholders.

·         First 90 days success: Intensive training, hands-on learning, understanding LMS processes, and learning business/customer needs.

·         Previous hiring challenges: Commute to Itasca, fully onsite requirement, lack of hands on LMS transaction processing experience.

 

Skills & Experience:

Required skills:

·         Strong communication and customer service skills (white-glove support for leadership when needed).

·         Experience processing transactions in an LMS, document management, or change management system (SmartSolve experience preferred but not required).

·         Proactive communication and collaboration with team and stakeholders.

Preferred skills:

·         Experience creating or updating training materials or documents.

·         Instructional, teaching, training, or team leadership experience.

·         MS Office proficiency (Excel, Word, PowerPoint); SharePoint, Power BI, Power Automate are a plus.

·         Education: Bachelor’s degree preferred (science, education, or equivalent experience).

·         Industry experience: Medical/pharmaceutical preferred, not required.

·         Systems used daily: SmartSolve LMS, MS Teams, Outlook, Office suite.

·         Best personality traits: Proactive, positive, collaborative, goal-oriented, comfortable asking questions.

 

 

 

To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Diresh Krishnan at email address  Diresh.Krishnan@generistek.com can be reached on # (630) 576-9065.

 

About generis tek: generis tek is a boutique it/professional staffing based in Chicago land. We offer both contingent labor & permanent placement services to several fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients’ specific needs and working very closely with our consultants to create a right fit for both sides. We aspire to be our client has most trusted business partner.

About the Company

G

Generis Tek Inc.

With over 15 years of experience servicing Fortune 500 customers across the globe, Generis Tek is consistently regarded as a pioneer in the IT and Professional Staffing and Services Industry. Finding the right talent for the job is a tough task, but it’s one we do especially well.
Generís Tek offers wide scope of services from strategizing to implementing that addresses these unique workforce challenges. Our professionals quickly adapt to clients work culture and become a core part of their team. We hire professionals as well as fresh grads from various disciplines to meet our client’s demands. Our focus is to create and manage a seamless stream of resources for a diverse, global, and effective talent pool. Working closely with our clients has enabled them to achieve their strategic objectives, leverage technological innovation and be cost effective.
We are driven by three core principles in changing Staff Augmentation for the better: cost, quality, and responsiveness. 
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2015
WEBSITE
http://www.generistek.com