Training Specialist Sr.

KYYBA, Inc

Des Plaines, IL

Apply

JOB DETAILS

SKILLS

Business Services, Change Management, Communication Skills, Customer Support/Service, Document Change Management, Document Control, Help Desk, Information Technology & Information Systems, Leadership, Learning Management System (LMS), Legal, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Office Suites, Organizational Skills, Power BI, Systems Administration/Management, Team Lead/Manager, Team Player, Technical Recruiting, Training Program, Training/Teaching, Transaction Processing/Management, Willing to Travel, Work From Home

LOCATION

Des Plaines, IL

POSTED

5 days ago

Job Title: (Training Specialist Sr.)

About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Job Description

Actual Job Title: Training Coordinator
Location: 1015 West Devon Ave, Itasca, IL 60143
This position is NonExempt. Hours over 40 will be paid at Time and a Half. 1. Assignment Overview
• Assignment length: 1-year contract with potential yearly extensions.
• Conversion to full-time: Possible in future years; not expected in the current calendar year pending business and financial review.
2. Work Location & Schedule
• Work location: Fully onsite.
• Assignment location: Itasca, Illinois (approx. 15 minutes from Des Plaines HQ).
• Schedule: 5 days/week, 40 hours; typical start time 7:00–7:30 AM with flexibility based on candidate needs.
• Travel: Not required; potential optional travel to Des Plaines ~1x/year for in-person meetings or town halls.
3. Role Context
• Reason role is open: Need additional support to process daily training transactions while full-time staff support an LMS system upgrade.
• Primary focus: Day-to-day LMS transactions and training requests.
• Projects supported: Minimal project work; possible involvement with LMS system upgrade.
• Typical day: Monitor help desk inbox, respond to questions, process LMS transactions (training assignments, rosters, certifications, external training, training plan changes), attend daily team touchpoint.
• Work breakdown after training: 75–80% transaction processing, 15–20% meetings, ~5% project work.
• Regular interactions: Hiring manager, full-time training coordinator (Josie), document control team, training team, internal *** molecular division stakeholders.
• First 90 days success: Intensive training, hands-on learning, understanding LMS processes, and learning business/customer needs.
• Previous hiring challenges: Commute to Itasca, fully onsite requirement, lack of hands-on LMS transaction processing experience.
4. Candidate Profile – Skills & Experience
Required skills:
• Strong communication and customer service skills (white-glove support for leadership when needed).
• Experience processing transactions in an LMS, document management, or change management system (SmartSolve experience preferred but not required).
• Proactive communication and collaboration with team and stakeholders.
Preferred skills:
• Experience creating or updating training materials or documents.
• Instructional, teaching, training, or team leadership experience.
• Microsoft Office proficiency (Excel, Word, PowerPoint); SharePoint, Power BI, Power Automate are a plus.
• Education: Bachelor’s degree preferred (science, education, or equivalent experience).
• Industry experience: Medical/pharmaceutical preferred, not required.
• Systems used daily: SmartSolve LMS, Microsoft Teams, Outlook, Office suite.
• Best personality traits: Proactive, positive, collaborative, goal-oriented, comfortable asking questions.
5. Interview Process
• Interview format: Prefer in-person in Itasca; Teams video acceptable if needed.
• Interviews: Typically one interview; potential second with hiring manager’s manager.
• Interviewers: Hiring manager; possibly her manager for final candidates.
• Ideal start date: As soon as possible; flexible for notice period.
• Upcoming time off affecting interviews: None known.
6. Additional Insights
• Urgency: Very high; role needed ASAP due to workload and system upgrade.
• Deal-breakers/red flags: Requesting remote work, inability/unwillingness to commute to Itasca, negative prior ***/Client records in Fieldglass.
• Team culture: Highly collaborative, supportive, daily touchpoints, shared knowledge, recognition-driven, proactive planning for workload surges.
Processes transactions in the Learning Management System per company training programs. Project implementation experience may be required for initial plan design and existing plan enhancements; able to execute testing and provide feedback on system changes. Relies on extensive experience and judgment to plan and accomplish goals. Delivers training at a level which requires facilitation of group process in diverse settings; design learning interventions to meet defined needs; works with management to define organizational objectives and assist in the designing of courses to meet those business needs. BS (5+ years) in a learning, technical, or closely related discipline, or sufficient practical and transferable experience to demonstrate practical equivalence; understands human learning concepts and has experience designing learning interventions to meet specific business needs.

Location: (Des Plaines,IL)

Disclaimer:
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665

Rewards:
Medical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client

SELECT AWARDS

An INC 5000 company for 10 years
Corp! Michigan Economic Bright Spots
Crain’s Detroit Business Top Staffing Service Companies in Detroit
TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
Best of MichBusiness winner in HR Wizards & Partnerships
Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
101 Best & Brightest Companies to Work for in Michigan

About the Company

KYYBA, Inc

Kyyba group of companies are privately held and specialize in staff augmentation, application software and project solutions. In operation for more than 15 years, we have earned an enviable track record and reputation within all the industries we serve. Our unique processes and maturity enables us to understand the needs of the business organizations and provide business solutions that match the real and compelling needs of our customers.

Headquartered in Michigan, Kyyba has multiple office locations and we serve local, regional and national client base consisting of Fortune 500 and middle market companies. Kyyba extends the above solutions and services to a broad spectrum of industry verticals ranging from automotive, insurance, technology, financial, transportation, government and so on.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

1998

WEBSITE

http://www.kyyba.com/

Resume Resources

Free Resume Templates Free Resume Builder