Biotech and Pharmaceutical, Change Management, Communication Skills, Cross-Functional, Customer Support/Service, Detail Oriented, Document Control, Document Management, Healthcare, Help Desk, Leadership, Learning Management System (LMS), Maintain Compliance, Medical Equipment, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Organizational Skills, Power BI, Quality Control, Quality Management, Record Keeping, Saba Platform, Support Documentation, Systems Administration/Management, Systems Maintenance, Team Player, Training/Teaching Curriculum, Transaction Processing/Management
The Fountain Group is a national staffing firm and we are currently seeking a Training Coordinator for a prominent client of ours. This position is in Itasca, IL 60143 Details for the position are as follows:
Training Coordinator
Location: Itasca, IL 60143
Schedule: Fully Onsite, Monday-Friday, 40 hours/week
Pay Rate: $28 - $30/hour
Position Overview
Our client is seeking a Training Coordinator to support daily Learning Management System (LMS) operations and training administration activities within a regulated environment. This role will primarily focus on processing training transactions, responding to training-related inquiries, maintaining training records, and supporting end users within the LMS.
This is an excellent opportunity for candidates with hands-on LMS administration, document control, quality systems, training records, or compliance coordination experience. Candidates with experience processing transactions within systems such as SmartSolve, ComplianceWire, MasterControl, TrackWise, Veeva, Cornerstone, SuccessFactors LMS, Saba, SumTotal, or similar platforms are strongly encouraged to apply.
Key Responsibilities
- Process training transactions within the Learning Management System (LMS)
- Assign and maintain training curricula, training plans, certifications, and training records
- Respond to employee and stakeholder inquiries through the training help desk inbox
- Manage training assignments, rosters, external training requests, and certification updates
- Support document control and training compliance activities
- Collaborate with training, quality, and document management teams to ensure accurate training records
- Execute testing and provide feedback related to LMS enhancements and system updates
- Monitor training compliance and assist with record maintenance activities
- Participate in daily team meetings and cross-functional discussions
- Provide exceptional customer service and support to internal stakeholders, including leadership teams
Required Qualifications
- 2-3+ years of experience supporting an LMS, document management system, quality management system, or change management system
- Experience processing transactions within an LMS or similar regulated system
- Strong organizational skills and attention to detail
- Excellent communication and customer service skills
- Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)
- Ability to work collaboratively in a fast-paced team environment
- Ability and willingness to work onsite in Itasca, IL five days per week
Preferred Qualifications
- Experience with SmartSolve LMS
- Experience within pharmaceutical, biotechnology, medical device, healthcare, or other regulated industries
- Experience supporting document control, training records, quality systems, or compliance programs
- Experience creating or updating training documentation and procedures
- Familiarity with SharePoint, Power BI, or Power Automate
- Bachelor's degree in Science, Education, Technical Studies, or related field
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy
#LI-ML1
T
The Fountain Group LLC
The Fountain Group provides Contingent Labor, Statement-of-Work, and Contingent-to-Permanent resources to clients with an internal/external Contingent Labor Managed Service Program or Clients without a program. The Fountain Group is committed to the belief that we all share in the responsibility to conduct our businesses in a socially and environmentally responsible manner. We base this on the premise that a company is much more than the products it offers. The effect a company has on the environment, the people and the communities it serves reflects the company’s dedication to being not only a good business, but to being a good corporate citizen. The Fountain Group believes the key to servicing a client is to identify the client demand precisely. Therefore, The Fountain Group focused its efforts on building and developing a process, which can identify an exact match for our client’s needs. Our process utilizes modern technology combined with 30+ years of Talent Acquisition experience to deliver Precision resources. Financial strength is prominent among The Fountain Group’s corporate values. The future of our business will be built on the innovation, compassion, outstanding services and technology, but a solid financial foundation is required to carry us forward to meet our business goal and support our long term vision.
500 to 999 employees
Staffing/Employment Agencies
https://www.thefountaingroup.com/