Training Supervisor

*$3,000 sign on bonus for new Ada S McKinley staff*

Basic Function: Ada S. McKinley Behavioral Health & Clinical Services (BHCS) Program is seeking a dedicated, creative, and detail-oriented Training Supervisor for our BHCS program. This role is crucial in ensuring staff are properly trained, supported, and equipped to provide high-quality behavioral health services. This position oversees BHCS Training Coordinator, training initiatives, staff development, onboarding, compliance-related education, and ongoing professional growth opportunities for program staff.

Reporting Relationship:

Reports To: Quality Assurance Manager

Supervises (Position Title): Training Coordinator

Principal Duties/Responsibilities:

• Develop, coordinate, and oversee the implementation of onboarding & continuous training for new and seasoned employees, including policies, procedures, documentation standards, and program expectations.

• Provide coaching, mentoring, and ongoing professional development to direct service staff, Managers, Supervisors, and/ or Team leads.

• Monitor training compliance and maintain accurate training records in accordance with Ada BHCS, state, and regulatory requirements.

• Collaborate with program leadership to identify training needs and develop corrective action plans when necessary.

• Conduct and support Training Coordinator in trainings on BHCS related topics such as trauma-informed care, crisis intervention, de-escalation techniques, cultural competency, ethics, and documentation standards.

• Evaluate training effectiveness through feedback, observation, audits, and performance outcomes.

• Assist in the development and revision of program policies, procedures, and training materials.

• Support quality improvement initiatives and ensure adherence to best practices and accreditation standards.

• Participate in staff meetings as needed, leadership meetings, and interdisciplinary team collaboration.

• Maintain confidentiality, uphold ethical, and professional standards at all times.

Qualifications:

• Education: Master’s degree in a relevant field (e.g., Social Work, Psychology, Public Health, Business Administration)
• 2 years of related experience (preferred)
• Bachelor’s degree in a relevant field (e.g., Social Work, Psychology, Public Health, Business Administration) with 4-6 years of related experience
• 1 year of supervisory experience
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Travel Requirements: Willingness to travel between various program sites as required.
• This position prefers the use of a personal auto, valid driver’s license and motor vehicle report acceptable to the agency’s broker and verification of insurance.
• This position also calls for an individual who has been cleared by the State of Illinois based upon a prior history of child abuse/neglect. In addition, the individual must clear a personal background review, fingerprinting, and criminal check

Skills, Knowledge, and Abilities

• Strong knowledge of behavioral health principles, trauma-informed care, and recovery-oriented practices.
• Excellent training, presentation, and public speaking abilities.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Effective written and verbal communication skills.
• Ability to develop engaging training materials and educational content.
• Knowledge of compliance standards, documentation practices, and regulatory requirements.
• Ability to analyze staff development needs and implement effective training solutions.
• Strong problem-solving and critical-thinking abilities.
• Ability to build positive working relationships with staff, leadership, community partners, and people-serve.
• Demonstrated leadership, professionalism, and sound judgment.
• Ability to provide constructive feedback, coaching, and support in a collaborative manner.
• Strong conflict resolution and interpersonal communication skills.
• Ability to work effectively with individuals from diverse cultural and socioeconomic backgrounds.
• Commitment to fostering an inclusive, respectful, and supportive work environment.

Compensation: 

$68,000-$75,000 and a $3,000 sign on bonus for new staff.

Benefits 

• Paid vacation
• Paid Sick Time
• 12 Paid Holidays
• Medical
• Dental
• Vision
• 403(b) Plan  
• Life Insurance
• Long-term & short-term disability
• Employee assistance program (EAP)
• Family medical leave
• Tuition reimbursement
  

Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer.

Mental/Physical Demands: Ability to conceptualize and solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Environmental Conditions: The noise level in the work environment is usually moderate.  Duties are performed in a typical office environment.  No unusual or adverse working conditions exist.

This description documents the general contents and requirements of the job.  It is not to be construed as an exhausted statement of duties, responsibilities, or requirements.  The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.