Training Support Analyst

Ampcus Incorporated

White Plains, NY

JOB DETAILS
SKILLS
Analysis Skills, Business Services, Calendar Management, Communication Skills, Consulting, Continuous Improvement, Documentation, Event Management, Leadership, Logistics, Logistics Management, Microsoft Office, Microsoft SharePoint, Operational Audit, Operational Support, Organizational Skills, Program Evaluation, Project Management Professional (PMP), Project/Program Coordination, Technical Delivery, Technical Operations, Technical Presentation, Technical Support, Time Management, Training Program, Training Program Evaluation, Training/Teaching, Training/Teaching Curriculum
LOCATION
White Plains, NY
POSTED
30+ days ago

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
 

Job Title: Training Support Analyst
Job Location: White Plains, NY

Project Overview:

The Training Support Analyst provides operational and logistical support for the planning, organization, and delivery of technical training pathways and programs that develop workforce capabilities across NYPA’s Operations. This role supports the execution of instructor-led training, technical learning events, certification programs, and continuing education initiatives. The position works closely with training program managers, instructors, and subject matter experts to scope and develop structured learning pathways and workforce development initiatives. The analyst also supports engineering teams in developing and submitting technical presentations to be reviewed by a 3rd party for CEU credits.

Job Functions & Responsibilities:

  • Collaborate with program managers, operations leaders, and technical subject matter experts to support program delivery.
  • Support the logistics of technical training sessions, workshops, and certification programs.
  • Manage training calendars and the department SharePoint site to support multiple learning events across departments.
  • Collaborate with training program managers to support the development and implementation of structured technical training pathways and curricula.
  • Manage logistics for classroom and facility-based training sessions.
  • Prepare training rooms, equipment, materials, and instructional resources.
  • Work with technical training clerks to support participant registration, enrollment, and attendance tracking.
  • Support engineering teams and training leadership in identifying CEU and PDH eligible training programs that are aligned with discipline specific learning paths.
  • Assist with preparation and organization of training documentation required for accrediting organizations.
  • Serve as a point of contact for training participants and facilitators.
  • Support evaluation of training programs and continuous improvement efforts.

Skills:

  • MS Office 365, including Co Pilot
  • Learning Management Platforms.
  • Program and project coordination
  • Stakeholder and instructor support
  • Data tracking and training reporting
  • Strong organizational and communication skills
  • Ability to manage multiple training events and deadlines

Education & Certifications:

  • Bachelor’s degree or equivalent required. PMP a plus.
  • 2–4 years of experience coordinating training programs, learning events, or workforce development initiatives.
  • Experience supporting technical, operational, or workforce training programs preferred.
 

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

About the Company

A

Ampcus Incorporated

Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.

Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.

We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted"​ that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.

Industry: Information Technology and Services

Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.ampcus.com