Training Support Analyst

22nd Century Technologies, Inc.

White Plains, NY

JOB DETAILS
SKILLS
Analysis Skills, Calendar Management, Communication Skills, Continuous Improvement, Documentation, Event Management, Leadership, Logistics, Logistics Management, Microsoft Office, Microsoft SharePoint, Operational Audit, Operational Support, Organizational Skills, Program Evaluation, Project Management Professional (PMP), Project/Program Coordination, Technical Delivery, Technical Operations, Technical Presentation, Technical Support, Time Management, Training Program, Training Program Evaluation, Training/Teaching, Training/Teaching Curriculum
LOCATION
White Plains, NY
POSTED
2 days ago

Project Overview

The Training Support Analyst provides operational and logistical support for the planning, organization, and delivery of technical training pathways and programs that develop workforce capabilities across Operations. This role supports the execution of instructor-led training, technical learning events, certification programs, and continuing education initiatives. The position works closely with training program managers, instructors, and subject matter experts to scope and develop structured learning pathways and workforce development initiatives. The analyst also supports engineering teams in developing and submitting technical presentations to be reviewed by a 3rd party for CEU credits.

Job Functions & Responsibilities
  • Collaborate with program managers, operations leaders, and technical subject matter experts to support program delivery.
  • Support the logistics of technical training sessions, workshops, and certification programs.
  • Manage training calendars and the department SharePoint site to support multiple learning events across departments.
  • Collaborate with training program managers to support the development and implementation of structured technical training pathways and curricula.
  • Manage logistics for classroom and facility-based training sessions.
  • Prepare training rooms, equipment, materials, and instructional resources.
  • Work with technical training clerks to support participant registration, enrollment, and attendance tracking.
  • Support engineering teams and training leadership in identifying CEU and PDH eligible training programs that are aligned with discipline specific learning paths.
  • Assist with preparation and organization of training documentation required for accrediting organizations.
  • Serve as a point of contact for training participants and facilitators.
  • Support evaluation of training programs and continuous improvement efforts.
Skills
  • MS Office 365, including Co Pilot
  • Learning Management Platforms.
  • Program and project coordination
  • Stakeholder and instructor support
  • Data tracking and training reporting
  • Strong organizational and communication skills
  • Ability to manage multiple training events and deadlines
Education & Certifications
  • Bachelor's degree or equivalent required. PMP a plus.
  • 2 4 years of experience coordinating training programs, learning events, or workforce development initiatives.
  • Experience supporting technical, operational, or workforce training programs preferred.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

About the Company

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22nd Century Technologies, Inc.

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
1997
WEBSITE
https://www.tscti.com/careers-0