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Training Support Specialist

The Panther Group

Merrimack, NH

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JOB DETAILS
SALARY
$34.84
SKILLS
Administrative Skills, Administrator Documentation, Adult Learning, Aerospace and Defense, Analysis Skills, Communication Skills, Content Delivery/Distribution, Content Development, Customer Support/Service, Data Entry, Detail Oriented, Electronics, File Management, Identify Issues, Instructional Design, Learning Management System (LMS), Maintain Compliance, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Multitasking, Operational Support, Operations, Operations Management, Organizational Skills, Pivot Tables, Policy Implementation, Process Improvement, Record Keeping, Report Distribution
LOCATION
Merrimack, NH
POSTED
30+ days ago

The Panther Group is seeking a detail-oriented Training Support Specialist to support a fast-paced training organization within a highly regulated electronics environment in Merrimack, NH. This is an excellent opportunity for candidates with experience in Learning Management Systems (LMS), training administration, instructional support, and adult learning principles.

This role combines training coordination, LMS administration, reporting, and customer support while helping ensure efficient training operations and compliance.
What You’ll Do
  • Support daily operations of a busy training organization through:
    • LMS data entry and maintenance
    • File management and record retention
    • Report creation and distribution
    • Troubleshooting LMS and training-related issues
  • Serve as a key point of contact for training support inquiries
  • Assist with learning content design and delivery support
  • Maintain department records, policies, and administrative documentation
  • Support performance objectives, policy implementation, and process improvement initiatives
  • Analyze and report on training data, including use of Excel and reporting tools
  • Collaborate with internal teams to ensure training compliance and operational efficiency
What You Bring
  • 3+ years of experience in:
    • Training support
    • LMS administration
    • Learning & Development or training organizations
  • Background in:
    • Adult learning theory
    • Instructional design or learning content support
    • Administrative coordination in regulated environments
  • Strong proficiency with:
    • Microsoft Excel (including pivot tables)
    • Word
    • PowerPoint
    • Teams / MS365
  • Excellent communication and customer service skills
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities
  • Ability to work independently while maintaining compliance with policies and procedures
Preferred Qualifications
  • Experience with Articulate
  • Instructional design or learning content development experience
  • Associate’s or Bachelor’s degree
  • Experience in highly regulated industries such as electronics, aerospace, or defense
Pay Rate: Up to $34.84 per hour DOE
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About the Company

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The Panther Group

The Panther Group is minority owned and certified, making diversity, equity and inclusion core components of our mission.

With our commitment to respecting and empowering our employees as individuals, diversity is a competitive advantage in the marketplace.

The Panther Group has a proven track record of connecting quality talent with the right position. We believe in a hands-on approach, with a focus on building lasting relationships with our Employees and our Clients. Our Employees find flexibility and growth to reach their career goals.

The Panther Group celebrates 25 years of recruitment and workforce solutions expertise. 

COMPANY SIZE
20 to 49 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1992
WEBSITE
http://thepanthergrp.com

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