Transaction Processor Associate III

Pay Rate: $21.02/hour
Schedule: Monday - Friday | 8am-5pm

Position Summary

The Transaction Processor Associate III reports to the Transaction Processing Supervisor and supports a variety of transaction processing projects, including Open Enrollment transaction support.

This position is responsible for researching, analyzing, and updating consumer information across multiple systems while maintaining a high level of accuracy, productivity, and quality. The successful candidate will be detail-oriented, dependable, adaptable, and comfortable working in a fast-paced environment with established production and quality standards.

Key Responsibilities

• Process transactions and complete assigned tasks accurately and in accordance with established procedures.
• Research, analyze, and update consumer information using multiple systems.
• Provide transaction processing support during Open Enrollment.
• Meet or exceed established daily productivity standards.
• Maintain required quality standards as outlined in the Quality Assurance Plan (QAP).
• Identify, document, and correct errors or quality issues.
• Maintain a strong working knowledge of applicable procedures, processes, and operating systems.
• Complete assignments within established timelines and contract requirements.
• Provide professional and courteous service to internal and external customers, including consumers and project partners.
• Maintain a positive and professional attitude when working with coworkers, consumers, and other stakeholders.
• Demonstrate flexibility and adaptability as processes, priorities, and business needs change.
• Report to work on time and be prepared to perform assigned responsibilities at the beginning of each shift.
• Follow all applicable project and site attendance policies.
• Perform other related duties as assigned.

Qualifications

Preferred Experience & Education

• College degree preferred.
• Previous experience with eligibility determination, transaction processing, healthcare benefits, or a related field preferred.
• Experience working in a high-volume processing or administrative environment is a plus.

Required Skills & Abilities

• Ability to type at least 45 words per minute (WPM).
• Strong attention to detail and commitment to accuracy.
• Ability to organize work, prioritize tasks, and manage multiple responsibilities.
• Ability to adapt to changing priorities and processes while maintaining a positive approach.
• Strong analytical and problem-solving skills.
• Ability to identify, document, and resolve quality issues.
• Ability to work efficiently while maintaining established productivity and quality standards.
• Strong commitment to meeting deadlines and achieving performance expectations.
• Proficiency with standard computer applications and PC systems, or the ability to learn them through training.
• Ability to accept feedback and use it to improve performance.
• Ability to work independently with limited direction following completion of training.
• Ability to maintain consistent productivity in a fast-paced environment.
• Dependable attendance and punctuality.

Physical Requirements

The physical requirements listed below are representative of those necessary to perform the essential functions of the position. Reasonable accommodations may be made for individuals with disabilities.

• Ability to sit and work at a computer for extended periods.
• Frequent use of hands and fingers to operate computers, keyboards, and other equipment.
• Ability to reach with hands and arms.
• Occasional standing, walking, bending, stooping, kneeling, or crouching.
• Ability to communicate effectively with coworkers and customers.
• Ability to occasionally lift and/or move materials weighing up to 10 pounds.
• Ability to perform close-vision tasks and adjust focus as required for computer-based work.

Work Environment & Schedule

• Primarily an office-based work environment.
• Fast-paced, high-volume environment with established productivity and quality expectations.
• Overtime, evening hours, and occasional weekend work may be required, based on business needs.
• Employees are expected to follow all applicable project and attendance policies.

What We're Looking For

The ideal candidate is accurate, dependable, organized, and comfortable working in a high-volume environment. If you are someone who takes pride in producing quality work, can adapt to changing priorities, and consistently meets deadlines and performance expectations, this position may be a great fit.

Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

• Medical, dental, and vision coverage
• Life and disability insurance
• Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job!

MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.