Job Summary
Transaction Processor
Teema Group
Contract
In-Office | Tempe, AZ, United States
About the Team
The Transaction Management team is the engine behind every sale. We are a detail-oriented, process-driven group that ensures every transaction moves forward smoothly and compliantly. By partnering closely with title companies, escrow officers, and HOAs, we manage the transaction lifecycle with precision.
As a Transaction Support Associate, you will handle the critical operational tasks that keep our deals on track and ensure a seamless experience for our customers.
Financial & Documentation: Initiate earnest money and option fee wire transfers; review insurance claims and collect declaration documents for accuracy.
HOA Management: Obtain and verify HOA demand documents; research litigations/violations and escalate issues when necessary.
Property Compliance: Verify solar panel agreements and ensure all specialty property documentation is captured.
Operational Logistics: Coordinate guard gate access, initiate property work orders, and validate final closing documents.
Communication: Act as a primary liaison for HOAs and title/escrow companies via phone and email to resolve outstanding items.
System Management: Utilize Zendesk and internal platforms to track high-volume transaction activity and maintain meticulous records.
Uncompromising Attention to Detail: You catch the missing signatures and discrepancies that others miss.
Process-Oriented: You thrive in structured, compliance-heavy environments and understand the "why" behind the workflow.
Strong Communication: You are comfortable and professional when following up with external parties to push tasks to completion.
Highly Organized: You can manage multiple deadlines and concurrent transactions without letting balls drop.
Tech-Savvy: You pick up new software quickly and are comfortable working across multiple digital platforms.
Adaptable: You remain effective even when processes are complex or evolving.
You have prior experience in title, escrow, mortgage, or real estate operations.
You are familiar with HOA processes and documentation.
You have experience using Zendesk or similar ticketing systems.
You have an interest in using AI tools and automation to improve professional workflows.
In-Office: This role is based at our Phoenix, AZ office (not a remote position).
Availability: Must be able to work the standard 7:00 AM – 4:00 PM shift.