Transit Management Analyst Series - Zero Emissions

Description

Position at New York City Transit

JOB INFORMATION:

Title:

Transit Management Analyst Series - Zero Emissions

Authority:

TA/OA/MTA Bus

Department:

Regional Bus Company

Division/Unit:

Zero Emissions & Fleet Technologies

Location:

Various

Hours:

Various

Telework (if Applicable):

N/a

Reporting Manager (if Applicable):

Systems Engineering Manager

Deadline (if Applicable):

10/26/2026

Compensation • Authority - Union

TA - Non Rep

OA - Non Rep

Asst Trans Mgmt Analyst 1

$67,933 - $80,421

$67,933* - $80,421

Asst Trans Mgmt Analyst 2

$78,874 - $87,847

$82,673 - $92,077

Associate Trans Mgmt Analyst

$89,162 - $115,445

$93,453 - $121,004

• Selected candidates who are new hires to the MTA will be appointed at the minimum salary of the posted range, in accordance with applicable MTA compensation guidelines and policies.

POSITON SUMMARY:

The Transit Management Analyst will support the evaluation, implementation, and ongoing management of computer vision technologies, advanced analytics, and data-driven tools designed to identify and better understand fare-evasion activity across Department of Buses. The position will work at the intersection of transit operations, revenue protection, fare collection technology, data analytics, and emerging transportation technologies. The analyst will evaluate technology performance, analyze fare-evasion trends, develop performance measures, and translate analytical findings into practical recommendations for improving revenue protection and transit operations. The analyst will work closely with Road Operations, Revenue Control, Fare Technology, Data & Analytics, Security, and external technology vendors to ensure that computer vision and analytical technologies are appropriately integrated into the operating environment.

The position will also support the responsible deployment of these technologies by considering privacy, data governance, accessibility, equity, cybersecurity, operational impacts, and customer experience as part of technology evaluation and implementation.

The successful candidate will be able to bridge the gap between technical capabilities and the practical realities of operating a large, complex urban transit system

RESPONSIBILITIES:

• Support the planning, implementation, and ongoing management of computer vision and analytics-based fare-evasion initiatives.

• Assist in developing implementation plans, schedules, performance measures, and reporting requirements.

• Coordinate activities among operations, revenue protection, technology, analytics, and other agency stakeholders.

• Monitor technology pilots and demonstrations and recommend improvements based on operational results.

• Monitor measures such as: Detection accuracy, False-positive rates, False-negative rates, Detection consistency, System availability, Processing time, Image and data quality, Human-review requirements

• Identify operational conditions that may affect technology performance.

• Support testing and acceptance of computer vision systems prior to operational deployment.

• Develop dashboards, reports, and analytical tools to monitor fare-evasion activity and program performance.

• Analyze fare-evasion patterns by route, station, time period, location, operating condition, and other relevant variables.

• Evaluate how computer vision and analytical technologies interact with day-to-day transit operations.

• Assess impacts on bus operators, station personnel, supervisors, fare inspectors, revenue protection personnel, and customers.

• Develop or support development of standard operating procedures and operational workflows.

• Support technical and operational evaluation of vendors providing computer vision, analytics, fare collection, or revenue protection technologies.

• Monitor vendor performance against contractual requirements and established performance measures.

• Track system defects, outages, data-quality issues, and corrective actions.

• Participate in vendor demonstrations, testing, field evaluations, and acceptance activities.

• Document technology limitations, operational risks, and recommended mitigation measures.

• Develop estimates of potential revenue recovery and avoided losses.

• Analyze implementation, operating, maintenance, and technology costs.

• Prepare management reports, presentations, dashboards, and briefing materials.

• Monitor emerging developments in computer vision, advanced analytics, fare collection, revenue protection, and transportation technology.

• Benchmark technology applications and fare-evasion practices used by other major transit agencies.

EDUCATION AND EXPERIENCE:

Associate Transit Management Analyst:

A master's degree from an accredited college in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and two (2) years of full-time satisfactory professional experience in the collection, evaluation and use of data relating to operational procedures, administrative systems, equipment and space utilization, and staffing requirements, including the preparation of charts, graphs, drawings and technical reports. One (1) year of experience must have been in the transportation industry; or

A baccalaureate degree from an accredited college in one of the areas listed in "1" above; and three (3) years of full-time satisfactory experience as described in "1" above. One (1) year of this experience must have been in the transportation industry.

Assistant Transit Management Analyst I & Assistant Transit Management Analyst II:

A master's degree from an accredited college or university in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, or

A baccalaureate degree from an accredited college or university and two years of satisfactory full-time professional experience working in budget administration, accounting, economic or financial administration, engineering, in management or methods of analysis, operations research, organization research or program evaluation, personnel or public administration, staff development, employment program planning or administration, security management; or general administration.

DESIRED SKILLS:

• Strong analytical and quantitative skills.

• Experience working with large and complex operational datasets.

• Proficiency with tools such as Excel, SQL, Power BI, Tableau, or comparable analytical platforms.

• Understanding of data visualization and dashboard development.

• Familiarity with performance measurement and KPI development.

• Ability to evaluate technology performance using quantitative measures.

• Understanding of basic statistical and analytical methods.

• Familiarity with computer vision technologies and image-based detection systems.

• Understanding of how data quality and operating conditions can affect technology performance.

• Bus or rail transit operations.

• Automated fare collection systems.

• Fare payment technologies.

• Fare inspection and revenue protection.

• Fare-evasion analysis.

• Transit operating procedures.

• Field testing and technology demonstrations.

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

HOW TO APPLY

Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.

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EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.