Transit Operator - Full-Time or Part-Time

City of Madison

Madison, WI

JOB DETAILS
SALARY
SKILLS
Buses, CDL Driver's License, Communication Skills, Compensation and Benefits, Customer Relations, Diversity, English Language, Federal Laws and Regulations, Health Insurance, Heavy Lifting, Insurance, Life Insurance, Long-Term Care, Multicultural, Operations Management, Operations Processes, Physical Demands, Procedure Development, Public/Media/Press/Analyst Relations, Record Keeping, Regulations, Reporting Skills, Resolve Customer Issues, Safety Standards, Training Program, Training/Teaching, Truck Driver
LOCATION
Madison, WI
POSTED
1 day ago

Transit Operator - Full-Time or Part-Time

Salary

$58,391.58 Annually

Location

Metro Transit, Madison, WI

Job Type

PERMANENT FULL TIME

Job Number

2026-00222

Department

Metro Transit

Opening Date

07/13/2026

Closing Date

7/20/2026 4:00 PM Central

Comp. Group/Range

41/5A

  • Description
  • Benefits
  • Questions

General Description

Metro Transit is now hiring for permanent part-time AND full-time transit operators.

NO LARGE VEHICLE EXPERIENCE NECESSARY!

You just need to have your Commercial Learners Permit (CLP), and we will train you to drive a bus.

Start a Rewarding Career as a Metro Transit Operator

At Metro, we'll teach you everything you need to know to succeed. Our experienced driver instructor teams work closely with new full-time Transit Operators during a paid 11 - 12 week training program (shorter for part-time Operators).

Never driven a large vehicle before? No problem. We'll help you build the skills and confidence to safely operate a city bus and serve the community.

"I understand that every new driver starts with uncertainty, and I know firsthand how powerful encouragement and quality training can be. My goal is to build confident, skilled, and safety-focused operators who are prepared to serve our community with pride." - Joleen W., Transit Operator - 23 years, Operator Instructor - 5 years

During training, you'll:

  • Get hands-on driving instruction from knowledgeable trainers
  • Receive support while earning your Commercial Drivers License (CDL)
  • Learn the policies and procedures that set you up for success
  • Be paid while you train

As a Transit Operator, you'll safely transport passengers throughout the City of Madison and surrounding areas. This is an important role - you'll help people get to work, school, appointments, and home again. We're looking for people who can operate vehicles safely, make good decisions, and provide friendly, reliable service. You'll work under the guidance of Transit Operations Supervisors who are there to support you.

What you need to get started:

Candidates must have a Commercial Learners Permit before hire. Metro will train you to earn your full Commercial Drivers License (CDL) during the training period. To continue employment, you must pass the CDL road test as part of training.

If you're ready for steady work, paid training, great benefits, and the chance to make a real difference in your community, we encourage you to apply.

Benefits Include:

  • health, dental, vision, income protection and life insurance (full-time positions)
  • health insurance option with no monthly premium for 100% full time Operators
  • paid training
  • pension - automatic retirement savings with employer match (full-time employees)
  • free uniforms
  • paid parental leave for birth or adoption (for eligible employees)

Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program.

Employees will serve a one (1) year probation period. During the initial training period of 11 - 12 weeks, Transit Operators will be scheduled for approximately 40 hours per week. Following the training period, part-time Transit Operators will work 15-20 hours per week working split shifts to cover the opening and closing hours of the Public Schools. Full-time Transit Operators will work 40 hours per week in a variety of shifts, and must be available to work days, nights, weekends, and holidays as scheduled. Good attendance is essential to continue employment.

This recruitment may be used to fill current vacancies and future vacancies for up to six (6) months.

Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn't match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.

Examples of Duties and Responsibilities

  • Operate a transit bus to safely, reliably and courteously transport passengers in the city of Madison and surrounding areas. Adhere to adopted routes, schedules, and operating policies and procedures.
  • Assist passengers in getting on and off the bus. Safely operate ramp and assist in placement of wheelchairs or other similar mobility assistance devices for individuals with disabilities, including repositioning passenger seats, and secure wheelchairs/mobility assistance devices.
  • Identify safety or vehicle operations problems and report to supervisor or dispatcher for action. Report accidents, following applicable policies and procedures. Complete accident report forms.
  • Maintain effective passenger/customer relations. Answer questions and assist passengers as appropriate. Respond to a wide variety of operations and customer relations issues such as: medical emergencies, passengers who are lost or disoriented, emergency road conditions and other situations by taking action and/or notifying a supervisor or dispatcher. Inform passengers of ridership rules and regulations.
  • Program and operate a fare box, as taught during training. Issue transfers and honor passes in accordance with established procedures. Operate the numeric key pad on a mobile data terminal (MDT). Prepare reports and maintain records as requested.
  • Perform related work as required.

Minimum Qualifications

A valid regular Wisconsin driver license (not probationary) and a Commercial Learners Permit, Class B, P endorsement, no "L" restriction

OR

Two (2) years of licensed driving experience and a Commercial Learners Permit, Class B, P endorsement, no "L" restriction

Applicants will be evaluated against the driving record standards listed below. Depending on the number of candidates who pass the driving criteria, random selection may be used to determined who will move forward to interview.

Applicants Driving Record

An applicants driving record will be evaluated. If an applicant has held a drivers license in another state in the past five (5) years, the applicant is required provide a copy of their driving record abstract from that state.

IF AN APPLICANT HAS ANY OF THE FOLLOWING ON THEIR DRIVING RECORD, THEY WILL BE DISQUALIFIED FROM THE PROCESS:

  • Six (6) or more points against an applicants Wisconsin driving license, or
  • Operating While Intoxicated (OWI) conviction in the past five (5) years, or
  • One (1) Operating While Intoxicated (OWI) conviction against a drivers CDL, or
  • One (1) revocation in the last year, or
  • Four (4) or more moving violations within the last five (5) years; including at least one (1) moving violation in the last two (2) years.

The successful candidate will possess the following:

  • Ability to apply the rules of the road and applicable laws. Ability to operate a motor vehicle in a safe and responsible manner.
  • Ability to maintain prescribed safety standards. Ability to exercise judgment in emergency situations. Ability to identify and report vehicle mechanical defects.
  • Ability to interact appropriately and courteously with patrons and maintain effective passenger and public relations. Ability to work effectively with multicultural communities.
  • Ability to understand and communicate effectively in English. Ability to understand and follow written instructions, policies and procedures, including highway traffic signs/signals, and other official inquiries. Ability to read maps/schedules and complete routine written reports/records.
  • Ability to maintain adequate attendance.

The City of Madison strives to provide excellent service to all of its residents and visitors. Therefore, successful candidates will have demonstrated ability to work effectively with multicultural communities.

For a complete list of the knowledge, skills and abilities, please view the class specification.

Special Requirements

  • At the start of employment, a Transit Operator must be at least 18 years of age, as required by U.S. Department of Transportation regulations, have a safe driving record and have passed all job-related tests, including a pre-employment physical exam.

  • It is fine to already have a Commercial Drivers License but a permit is required. In order to start, candidates must have a Class B Commercial Learners Permit (CLP) with P (passenger) endorsement and no "L" restriction. All employees will be required to pass the CDL Skills Test administered by a State of Wisconsin CDL Examiner during initial paid training as a condition of continued employment. Transit Operators are responsible for maintaining a CDL with proper endorsements throughout employment.

  • Employees need their birth certificate or valid passport in order to get their CDL permit, and it can take several weeks to get a copy, particularly from out of state if they dont already have it. Successful candidates should begin the process of requesting their birth certificate once they are offered and accept the position.

We offer a guide to CDL permit information and study resources on our website.

Physical Requirements:

  • Ability to remain seated for four (4) hours at a time, and up to eight (8) hours with limited breaks to stretch.
  • Ability to exert strong pressure with legs and feet on heavy foot pedals almost continuously for acceleration and with great frequency for braking.
  • Ability to apply up to fifty (50) pounds of effort frequently for required tasks; including constantly pushing and pulling a heavy steering wheel.
  • Ability to reach high above their heads to change destination signs on assigned buses.
  • Ability to walk half a mile in 10 minutes (to/from relief points).
  • Ability to stoop, kneel, bend, lift, and pull heavy objects in order to perform routine and emergency tasks, including to secure straps for wheelchairs on the bus.

Metro Transit has adopted the physical qualification standards provided in the Federal Motor Carrier Safety Regulations of the Federal Highway Administration. These standards permit the hiring of qualified individuals with disabilities, as required by the Wisconsin Fair Employment Act, Sec. 111.34(2)(c), Wisconsin Statutes. The successful candidate must be able to pass the Metro Transit physical with either a 2-year certification or re-certifications for a 2-year period.

Chosen candidates may work from either our 1 S. Ingersoll Street location or our 3901 Hanson Road location.

  • Payroll title for this position is Transit Operator. Salary listed is at step 3 per Union agreement.

The City of Madison offers excellent pay and benefits for employees. City Ordinances, handbooks, and labor contracts provide specifics; the description here is not to be considered a binding statement but offers an informal summary.

Compensation

The City of Madison strives to pay competitive wages. View the current salary schedules for pay for all classifications. Employees receive increases based on tenure with the City.

Benefits

The City offers a competitive benefits package, including a generous leave package, a variety of insurance options, and non-traditional benefits such as optional pet insurance, a bus pass for all employees, and the possibility of flexible work schedules. A brief summary of benefits is listed below. Please visit our website for more information.

Leave

Vacation is earned upon starting employment and can be used after completion of probation. The general vacation schedule is below.

After 1 year 10 work days of vacation

After 7 years 15 days

After 11 years 20 days

After 19 years 25 days

After 27 years 27 days

Employees earn 5 personal days in addition to vacation.

Employees receive eight official paid holidays (New Years Day, Martin Luther King, Jr. Holiday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Christmas Day), as well as 1 paid leave day (the Friday after Thanksgiving).

Employees also earn 13 sick days annually that may accrue to a total of 150 days.

Retirement

The City of Madison participates in the Wisconsin Retirement System through the State of Wisconsin Department of Employee Trust Funds.

Insurance

The City of Madison offers a variety of optional insurance programs including:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Pet Insurance
  • Life Insurance
  • Income Continuation Insurance (for short and long-term disability)
  • Long Term Care Insurance

Other Benefits

The City offers numerous other benefits and programs for employees, including:

  • 457(b) deferred compensation plans
  • Employee Assistance Program
  • Bus Pass on Madison Metro
  • Flexible Work Schedules
  • Employer-paid Training

01

Full-Time Transit Operators work a variety of different schedules including weekdays, weekends, evenings, holidays and split schedules. Schedules may change every few months. Part-Time Transit Operators work a variety of shifts that include some morning and some afternoon hours Monday - Friday when school is in session. Will you be able to work whatever schedule you are assigned?

  • Yes
  • No

02

Transit Operators may need to: Remain seated for up to four (4) hours with limited stretch breaks Exert strong pressure on foot pedals and brake frequently Turn a heavy steering wheel equal to 50 pounds of pulling pressure Reach above head to change signs Stoop, kneel, bend, lift to perform routine and emergency tasks Walk half a mile in 10 minutes Can you do the tasks above either with or without an accommodation?

  • Yes
  • No

03

Please indicate if you have been a participant in any of the following programs or attended any listed outreach events.

  • Centro
  • Latino Academy of Workforce Development
  • Operation Fresh Start
  • Urban League
  • WRTP: Big Step
  • Other

04

If you were a participant in any of the programs listed above or answered "other", please indicate the specific program name and the year(s) in which you participated. [Example: Operation Fresh Start Conservation Academy, 2026]

Required Question

Employer Madison, City of (WI)

Address 215 Martin Luther King Jr., Blvd.

MMB Rm 261

MADISON, Wisconsin, 53703

Phone (608) 266-4615

Website http://www.cityofmadison.com/jobs

About the Company

C

City of Madison