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Transit Planner

City of Fayetteville, NC

Fayetteville, NC

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JOB DETAILS
SALARY
SKILLS
Advertising, Analysis Skills, Business Administration, Compensation and Benefits, Data Analysis, Database Administration, Demographics, Dental Insurance, Employee Assistance Plan, Federal Government, Flexible Spending Accounts, Forecasting, Geographic Information Systems (GIS), Geography, Health Insurance, Healthcare, Healthcare Reimbursement, Inventory Management, Licensing, Local Government, Maintenance Software, Market Surveys, Marketing, Marketing Plan, Media Buying and Planning, Operations Planning, Organizational Skills, Performance Analysis, Performance Metrics, Plan Meetings, Public Administration, Public Transport, QoS (Quality of Service), Quality Metrics, Reconciliation, Spatial Data, Survey Instruments, Systems Administration/Management, Systems Maintenance, Technical Analysis, Technical Support, Transportation Routing
LOCATION
Fayetteville, NC
POSTED
4 days ago
Salary: $56,687.00 Annually
Location : 455 Grove Street, Fayetteville, NC 28301, NC
Job Type: Regular Full-Time
Job Number: 04455
Department: Transit
Division: Trs Administration
Opening Date: 04/19/2026
Closing Date: 5/29/2026 11:59 PM Eastern

Description

Click here to meet some of the City's "CAN DO" employees.
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.

A RESUME WILL NOT BECONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.

The City of Fayetteville is currently recruiting for a Transit Planner to perform complex technical analysis in support of Transit Department operations, to include the development and implementation of route schedulesand service plans, analyzing data involving Transit Operator work assignments, and development and maintenance of a variety of databases and programs associated with Geographic Information Systems (GIS), Automatic Passenger Counts (APC) and Automatic Vehicle Location (AVL).
ESSENTIAL DUTIES & RESPONSIBILITIES

  1. Coordinate and perform research and analysis leading to the development of new and improved transit routes, to include routing patterns, travel patterns, stop activity, ridership trends, etc.
  2. Assist in the development of short- and long-range plans for the implementation of new and/or modified fixed route service.
  3. Analyze demographic data, passenger use data and future service projections to determine the need for amenity improvements (bus stops, shelters, sidewalks, etc.); maintain inventory of all bus stop locations for use in mapping and performance measurement reporting.
  4. Generate maps and analyze spatial data using Transit planning software and forecast travel patterns.
  5. Work with the Title VI Coordinator to develop public outreach activities and prepare media releases for planned service improvements. Coordinate the design and production of printed/electronic materials for advertising service changes and special services.
  6. Participate in public meetings to explain planning proposals and service improvements and gather feedback.
  7. Record daily mileage numbers and maintain a log of exceptions for the purpose of monthly reporting to NTD and reconciliation with maintenance software.
  8. Maintain database of all route changes and update system mapping to ensure deadhead and revenue mileage is accurate for NTD reporting. Work with external map developers to ensure maps/schedules are updated in advance of service changes.
  9. Analyze scheduled versus actual operator payroll hours to identify opportunities for efficiency improvements/schedule changes.
  10. Administer various survey instruments (mystery riders, customer surveys, etc.) to analyze and measure the quality of transit services and programs; oversee ride check survey program for annual APC validation.

For a complete job description, click here.
MINIMUM QUALIFICATIONS
Any combination of experience and training that would likely provided required knowledge and abilities is qualifying. A typical way to obtain knowledge and abilities would be:

Experience:
Four years increasingly responsible experience in public administration, business administration, public transit administration, geography, planning or a related field.

Training:
Equivalent to an Associate's degree from an accredited college or university with major course work in geography, planning, marketing or a related field.

LICENSING & CERTIFICATIONS:

Required:
None.

Preferred:
None.

From the time of closing, the selection process is anticipated to last approximately 4 - 6 weeks. The process will consist of a panel interview with the selected candidate being subject to a pre-employment drug screen, background check and driving check.
An Equal Opportunity Employer
Health and Dental Insurance:
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.

Employer Paid Leave
Vacation Leave:
Regular employees begin accruing vacation leave the first day of employment. Accruals are based on years of service
and the number of hours an employee is scheduled to work.

Sick Leave:
Regular employees begin accruing sick leave the first day of employment. Accruals are based on the number of hours
scheduled to work; regular full-time employees accrue eight (8) hours per month. Sick leave hours accumulate without
limits and may be used toward creditable service upon retirement from the NC Local Governmental Retirement System.

Holidays:
The City of Fayetteville observes 12 paid holidays per calendar year. When Christmas day is on a Wednesday, an
additional holiday is provided making for 13 paid holidays.

Bereavement:
Regular employees are eligible for bereavement leave. The City will authorize 24 hours per calendar year to mourn or
attend a funeral or memorial service of a family member.

Retirement:
The City of Fayetteville assists employees in securing their financial future during retirement by participating in the NC
Local Governmental Employees' Retirement System, administered by the State of North Carolina. Regular employees
scheduled to work 20 hours or more per week become members in the retirement system upon employment. As a member
of this system, employees are required to contribute 6% of their gross salary on a tax-deferred basis.

Deferred Compensation Plans:
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These
programs enable regular full-time, and part-time employees working at least 20 hours per week, an opportunity to save a
portion of their salary on a tax-deferred basis to supplement their retirement benefits. These programs are the NC 401(k)
plan and NC 457 plan; both administered by Empower. The City currently contributes 3% of base salary to an eligible
employee's NC 401(k) account with a proposal, but must be approved by Council, to increase to 4% for Plan Year 25/26.

Cafeteria Plan / Supplemental Benefits:
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:

-> Flexible Spending Accounts (FSAs) - Healthcare and Dependent Care Reimbursement Accounts (pre-tax)
-> Short-Term and Long-Term Disability Insurance
-> Optional Life & Accidental Death & Dismemberment

Death Benefit:
The first year an employee contributes to the retirement system, the City provides a death benefit of $3,000 once the
employee is benefits eligible. After one year as a contributing member of the Retirement System, a death benefit is provided
by the NC Retirement System that is equal to the highest 12 months' salary in a row during the 24 months before death, no
less than $25,000 and no more than $50,000. There is no cost to the employee for this benefit.

Pay Periods / Deduction for Benefits / Direct Deposit:
City employees are paid bi-weekly (every other Friday). Benefit deductions are taken for 24 pay periods of the year. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit.

Employee Assistance Program:
The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance
on legal, financial and personal issues affecting your health, relationships and job.
01

Responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. Your responses will be used to determine whether or not you possess the minimum qualifications required for this position at the time of application.
  • I have read and complied with the above statement.

02

Are you a current City of Fayetteville employee?
  • Yes
  • No

03

Have you held an out-of-state driver's license (other than NC) in the past 3 years?
  • Yes
  • No

04

Please indicate the highest degree you currently possess.
  • Master's Degree or higher
  • Bachelor's Degree
  • Associate's Degree
  • None of the Above

05

From the list below, please indicate the major coursework of your highest degree.
  • Geography
  • Marketing
  • Planning
  • Public Administration
  • Public Transportation
  • Other Related Field
  • None

06

If you selected "Other Related Field" in the previous question please list below the major coursework for your degree. (If this question does not apply, please type N/A in the space provided below.)
07

How many years of increasingly responsible experience do you have in public administration, business administration, public transit administration, geography, planning or a related field?
  • 8+ years
  • 6 - 7 years
  • 4 - 5 years
  • 2 - 3 years
  • One year or less
  • None

08

Briefly describe your experience in public administration, business administration, public transit administration, geography, planning or a related field. (If this question does not apply, please type N/A in the space provided below.)
09

Do you have experience working with Transit agencies, on the federal, state or local levels?
  • Yes
  • No

10

Briefly describe your experience working with Transit agencies on the federal, state or local level. (If this question does not apply, please type N/A in the space provided below.)
11

Do you have experience in operational planning for public transportation, to include route development and mapping?
  • Yes
  • No

12

Briefly describe your experience in operational planning for public transportation (If this question does not apply, please type N/A in the space provided below.)
13

Do you have experience with Geographic Information Systems (GIS)?
  • Yes
  • No

14

Briefly describe your experience with Geographic Information Systems (GIS). (If this question does not apply, please type N/A in the space provided below.)
15

What is your skill level using Geographic Information Systems (GIS)?
  • Proficient
  • Moderate
  • Basic
  • None

16

What is your skill level using Microsoft Office applications?
  • Proficient
  • Moderate
  • Basic
  • None

17

INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED!You may attach a resume; however, the application MUST include a 10-year history. Please answer all questions on the application in their entirety and your application MUST include the following:• Drivers License Number• Employer information including salary, address, phone number, supervisor name, and reason for leaving for each employer• Complete Education History (including High School)• A complete 10-year history to include gaps you have had between employment and/or school attendance.Example:Office Assistant1/2011 - presentThe Company123 Hay StreetFayetteville, NC 28301(910) 555-5555Unemployed6/2004 - 12/2010UnemployedStudent12/2000 - 6/2004My High SchoolFayetteville, NC 28301 Applications without a 10-year history and all the required information will be considered incomplete and will not be processed.Please take a moment to review your application for completeness.
  • I have read and understand the above statement

Required Question

About the Company

C

City of Fayetteville, NC

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