Transit Scheduling Coordinator

Transit Scheduling Coordinator

Salary

$51,043.20 - $56,264.00 Annually

Location

Albuquerque, NM

Job Type

Full Time

Job Number

2700225

Department

Transit

Division

TR-Paratransit

Opening Date

08/20/2026

Closing Date

9/7/2026 11:59 PM Mountain

Bargaining Unit

MP

• Description
• Benefits
• Questions

Position Summary

Supervise, plan and coordinate Transit driver route scheduling and operations within the Operations Division of the Transit Department; maintain records on daily driver routes; analyze and schedule personnel in order to meet transit needs; coordinate assigned activities with other divisions, outside agencies, general public and provide highly responsible and complex staff assistance to the Transit Manager.

ABQ Ride is undergoing a transformational period as we modernize how we deliver public transportation to the community. The Transit Scheduling Coordinator will play a critical role in this transformation, helping shape the future of the Fixed Route System and supporting the goals of the ABQ Ride Forward Plan.

This is more than a scheduling position; it is an opportunity to be at the center of transit operations. The Scheduling Coordinator will connect the moving pieces that keep services running, from workforce and payroll coordination to daily service demands, complex scheduling challenges, and operational priorities. This position will analyze information, solve problems, anticipate challenges, and develop practical scheduling solutions that improve service reliability and efficiency.

The ideal candidate is organized, collaborative, and comfortable navigating operational challenges. Most importantly, they will understand the importance of public transportation and be excited to help build a more efficient, responsive, and customer-focused transit system for Albuquerque.

This is a safety sensitive position subject to random drug/alcohol testing.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions

ESSENTIAL FUNCTIONS: (Essential functions may include, but are not limited to the functions listed below)

• Coordinate the organization, staffing and operational activities for assigned services.
• Participate in the development and implementation of goals, objectives, policies and priorities; recommend and implement resulting policies and procedures.
• Identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements.
• Review and adjust driver timesheets on a daily basis to accurately reflect time worked; review leave requests; assign extra board drivers to ensure proper coverage; update and maintain driver schedules on a daily basis.
• Coordinate City and special events with outside agencies; design alternative detours and routes for area affected; provide extended service during special events.
• Participate in the development, revision and timing of new and established routes; review for accuracy.
• Maintain records on daily driver routes; analyze and schedule personnel in order to meet transit needs.
• Train department personnel on computerized scheduling software system; provide or coordinate training as needed.
• Provide staff assistance to the Transit Manager/Operations; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary.
• Coordinate transit activities with those of other divisions and outside agencies and organizations.
• Schedule demand rides for customers using Sun Van.
• Set pull-out times for drivers for the next days work assignments; adjust driver routes to meet transit customer needs.
• Assist in locating customers address.
• Adjust and maintain templates for all subscription customers; verify customer information has been entered into the system correctly; correct information as needed.
• Assist, coordinate, create and oversee the driver bids.
• Respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.

SUPPLEMENTAL FUNCTIONS:

• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of transit services.
• Update and maintain driver information in computerized system as needed.
• Perform related duties and responsibilities as required.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Associates degree from an accredited college or university in business; and

Five (5) years of transit operator or transportation management experience; and

To include one (1) year of lead or supervisory experience.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico drivers license, or the ability to obtain by date of hire.

Possession of a valid City Operators Permit (COP) within six (6) months from date of hire.

Working Conditions

Environmental:

Office environment; field environment; exposure to smoke, fumes, gases.

Physical:

Essential and supplemental functions may require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time; operating motorized equipment and vehicles.

Total Rewards. Total You.

The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution. That's higher than any other contribution rate in the state of New Mexico!

Paid holidays? Check

Paid parental leave? Check

Paid birthdays off? Check

Vacation and sick leave starting Day 1? Check and check

Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.

Total Rewards - City of Albuquerque

Fire Department

Albuquerque Police Department

01

Do you possess a valid New Mexico Drivers License or have the ability to obtain by date of hire?

• Yes
• No

02

Do you possess the lead or supervisory experience outlined in the minimum requirements? If you are a current or former City of Albuquerque employee and have successfully completed the City of Albuquerques Pre-Management Development Program (PMDP), please select yes and attach your certificate. (Lead is defined as monitors projects, programs or people.)

• Yes
• No

03

Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).

• No High School Diploma
• High School Diploma or GED
• Non/degree accredited- Some College
• Associates
• Bachelors
• Masters
• Juris Doctorate
• Doctorate

04

Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 or more years

Required Question

Employer City of Albuquerque

Address 400 Marquette N.W.

Albuquerque, New Mexico, 87103

Phone 505 768-3700

Website http://CABQ.GOV