Transition, Readiness and Change Management Director

Transition, Readiness and Change Management Director

Maximus is hiring a Transition, Readiness and Change Management Director. This position is pending upon contract award. It requires active secret clearance at minimum.

Why Maximus?

• Flexibility That Fits Your Life -Work/life balance support with flexibility designed to meet your personal and professional needs.
• Robust Health & Insurance Benefits - Choose from a variety of Medical, Dental, Vision, and Prescription plans, plus a partially funded HSA. You'll also have access to Life Insurance and discounts on Auto, Home, Renters, and Pet Insurance.
• Build Your Financial Future - Take advantage of our 401(k) Retirement Savings Plan with Company Match to help you plan for what's ahead.
• Generous Time Away From Work - Recharge with PTO, paid holidays, extended sick leave, and Short and Long Term Disability coverage.
• Wellness Beyond the Workplace - Access resources that support your physical, emotional, and financial well-being through our Employee Assistance Program (EAP).
• Recognition That Matters - Celebrate achievements and recognize colleagues through our employee recognition platform.
• Invest in Your Growth - Continue your education and professional development with Tuition Reimbursement opportunities.
• Employee Discounts & Perks - Enjoy exclusive savings, special offers, and additional employee-only benefits.
• Wellness Programs & Resources - Explore a variety of programs and tools designed to support your overall health and wellness.
• Career Development Opportunities - Enhance your skills through training programs, workshops, conferences, and ongoing learning opportunities.
• Licensure & Certification Support - Maximus covers the costs associated with renewing required licenses and certifications.

Essential Duties and Responsibilities:

• Manage overall operations and performance of assigned contracts including P&L, quality and compliance with all terms and conditions along with preparing and analyzing regular performance reports.
• Manage all aspects of the customer relationship for assigned contracts ensuring effective and efficient communication along with addressing and resolving customer complaints.
• Provide leadership and direct supervision to assigned employees, including setting goals, monitoring work performance, coaching and evaluating results to ensure that objectives are met.
• Manage continual process improvement by monitoring, refining, and optimizing workflow and processes with the goal of continuously improving overall effectiveness (efficiency, productivity, and quality).
• Create an entrepreneurial work environment by involvement in developing and hiring superior talent and instilling a culture of accountability, measurability, and discipline without undue bureaucracy.
• Interpret policies, procedures, and goals of the company for subordinates.
• Participate in the development and monitoring of the operational budget related to assigned contracts.
• Work collaboratively and effectively with IT to ensure that product and service applications and technologies are optimized for contract compliance, productivity, and quality performance.
• Maintain primary responsibility for ensuring customer satisfaction, resolving compliance issues, and accountability for profit & loss with assigned contracts and lines of business.
• Act as the primary point of contact for state officials and other outside contacts for the assigned contract.
• Direct and control the activities of a broad functional area through several department managers within the company.
• Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.
• Work on complex issues where analysis of situations or data requires an in-depth knowledge of the company.
• Participate in corporate development of methods, techniques and evaluation criteria for projects, programs, and people.
• Ensure budgets and schedules meet corporate requirements.
• Regularly interact with executives and/or major customers.
• Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization.

Minimum Requirements

• Bachelor's degree in relevant field of study.
• 10+ years of relevant professional experience required.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$162,000

Maximum Salary

$200,000