Transitional Care Coordinator
Riverside Home Health & Hospice
Rogue Valley | Jackson & Josephine Counties
Full-Time
Be the Trusted Partner Our Community Counts On
At Riverside Home Health & Hospice, we believe exceptional care begins long before the first home visit.
It begins with trusted relationships.
As our Transitional Care Coordinator, you’ll serve as a trusted resource for hospitals, physicians, assisted living communities, independent living communities, memory care communities, adult foster homes, skilled nursing facilities, and other healthcare partners throughout the Rogue Valley.
You’ll help patients navigate the transition into Home Health and Hospice while building meaningful partnerships that strengthen our community and expand access to compassionate, life-changing care.
If you’re passionate about building relationships, solving problems, and making a lasting impact, we’d love to meet you.
Why This Role Matters
Every referral represents a person, a family, and a new chapter in their healthcare journey.
As a Community Relations & Transitional Care Coordinator, you’ll help ensure patients receive the right care at the right time by creating seamless transitions into Riverside Home Health and Hospice.
You’ll become a trusted partner to healthcare providers and senior living communities across the Rogue Valley by building relationships based on integrity, responsiveness, and exceptional service.
Your work directly impacts:
Patient access to quality Home Health and Hospice services
Strong partnerships with hospitals, providers, and senior living communities
Community trust in Riverside
Referral growth through exceptional service
Outstanding patient and family experiences
Every relationship you build creates opportunities to serve more patients.
Who Thrives in This Role
Our ideal candidate:
Loves building meaningful, long-term relationships
Is energized by meeting new people and serving the community
Communicates confidently with providers, administrators, nurses, and families
Is organized, self-motivated, and goal-oriented
Takes ownership and follows through on commitments
Enjoys solving problems and coordinating patient care
Believes outstanding customer service is the foundation of lasting partnerships
This is an excellent opportunity for someone who enjoys healthcare, community outreach, and helping others while contributing to the growth of an exceptional organization.
Why People Choose Riverside
Build meaningful relationships throughout the Rogue Valley healthcare community
Help patients receive the care they need during important life transitions
Work alongside compassionate clinicians and supportive leaders
Make a measurable impact on patient care and agency growth
Enjoy autonomy while being part of a collaborative team
Grow professionally within a respected and expanding organization
No two days are the same—and every day brings an opportunity to make a difference.
Our Culture (This Actually Matters Here)
At Riverside, our Core Values—CAPLICO—guide everything we do.
C – Customer Second
We support one another so we can provide exceptional care.
A – Accountability
We do what we say we’ll do and take pride in our work.
P – Passion for Learning
We embrace growth, innovation, and continuous improvement.
L – Love One Another
We treat patients, families, partners, and teammates with kindness, dignity, and respect.
I – Intelligent Risk Taking
We seek better ways to serve our patients and community.
C – Celebration
We recognize accomplishments and celebrate meaningful impact.
O – Ownership
We take responsibility for our work and the relationships we build.
We don’t just talk about culture—we hire, coach, and lead by it.
What You’ll Be Doing
Building trusted relationships with hospitals, physician offices, assisted living communities, independent living communities, memory care communities, adult foster homes, skilled nursing facilities, and other community partners
Educating referral partners about Riverside’s Home Health and Hospice services
Coordinating smooth patient transitions into care
Working closely with intake, clinical leadership, providers, and operations to ensure timely admissions
Following up with referral partners to provide outstanding customer service
Identifying opportunities to grow referrals through relationship development and community engagement
Representing Riverside at networking events, community meetings, and educational opportunities
Serving as a trusted resource for patients, families, providers, and community partners throughout the Rogue Valley
Benefits Include
Medical, Dental, and Vision Insurance
Free telehealth programs
Paid PTO, sick time, and holidays
Mileage reimbursement
401(k) with company match
Company-paid Life & AD&D Insurance
Employee Assistance Program
Employee Emergency Fund
HSA & FSA options
Leadership and professional development opportunities
Company celebrations and recognition events
Opportunities for advancement within a growing organization
What You’ll Need
Healthcare experience preferred (Home Health, Hospice, Hospital, Case Management, Senior Living, or related field)
Experience in business development, community relations, healthcare sales, or referral coordination preferred
Outstanding communication and relationship-building skills
Strong organizational and time-management abilities
Ability to work independently while collaborating with multiple teams
Professional presentation and customer service skills
Valid driver’s license and reliable transportation
Why Work at Riverside?
At Riverside, our mission is simple:
Provide Life Changing Service.
Growth isn’t just about increasing referrals.
It’s about earning the trust of our community.
Every assisted living administrator who confidently recommends Riverside.
Every physician who knows their patients will receive exceptional care.
Every family who feels supported because you helped guide them to the right services.
That’s the impact this role makes.
If you’re looking for more than a sales position—if you’re looking to build lasting relationships while helping patients receive the care they deserve—we’d love to talk with you.
Website: https://riversidehh.com
Proudly affiliated with The Pennant Group, recognized as one of the Best Companies to Work For in the West.
Riverside Home Health & Hospice
Life Changing Service
Building trusted relationships. Guiding patients. Strengthening our community.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.