Transitions Manager

SecureSpace Management LLC is seeking a highly organized, collaborative, and hands-on Transitions Manager to on board new properties from our new construction pipeline or from the purchase of existing self-storage facilities.

Objective:

The Transition Manager is responsible for leading and executing the successful onboarding of new properties onto the SecureSpace operational platform. This role oversees transition planning, operational readiness, cross-functional coordination, and execution for both acquisitions and new construction projects. The Transition Manager will drive accountability across departments, proactively identify and resolve operational challenges, and ensure a seamless handoff to Store Operations while maintaining project timelines, compliance, and company standards.

Responsibilities:

• Lead the operational onboarding and transition process for new acquisitions and ground-up development projects from pre-opening through stabilization and handoff to Store Operations.

• Partner with Acquisitions, Development, Facilities, IT, Accounting, HR, Marketing, Design, Security, and Operations teams to ensure all transition milestones are completed on time and aligned with company standards.
• Develop and maintain detailed project plans, tracking systems, timelines, and status reporting to ensure accountability, visibility, and successful project execution.
• Conduct site visits and operational assessments to identify risks, operational gaps, and process improvements prior to store opening or acquisition takeover.
• Proactively identify and resolve operational, staffing, system, vendor, or process-related issues that may impact transition timelines or operational readiness.
• Review due diligence materials for acquisitions and collaborate with cross-functional teams to ensure operational requirements are addressed before closing.
• Coordinate onboarding and setup of operational systems, including property management systems, access control platforms, network infrastructure, utilities, vendors, and operational services.
• Collaborate with IT and external vendors to ensure all technology systems, connectivity, and operational platforms are fully functional before launch.
• Partner with HR and Store Operations to support recruiting, staffing plans, onboarding, and training coordination for new and transitioning locations.
• Oversee operational readiness for new locations, including signage, printed materials, training resources, operational supplies, and compliance-related requirements.
• Lead transition kickoff meetings, status calls, and cross-functional communication updates to ensure alignment among internal teams and external partners.
• Provide regular project updates, risk assessments, and operational status reports to senior leadership.
• Travel to properties during acquisitions, openings, and key operational milestones to oversee execution, support teams onsite, and ensure a successful transition.
• Support continuous improvement initiatives by identifying opportunities to streamline workflows, improve communication, and enhance transition processes as the company scales.

• Lead training sessions or presentations on Transitions- and Operations-related processes and topics to various internal and external stakeholders.
• Execute internal audit and compliance procedures related to the operations platform.
• Assist with operational support and field coverage when business needs require additional leadership assistance.

Other Functions:

• Travel to work sites as needed.
• Must be able to work extended hours and weekends as needed.
• Other duties as assigned.

Skills and Experience:

• Bachelor's degree required in Business Management, Project Management, or related field.
• 5+ years of experience in project management, operations leadership, transition management, or multi-site operational roles.
• Strong problem-solving and critical-thinking skills with the ability to identify operational gaps and implement effective solutions.
• Highly organized and detail-oriented with the ability to manage multiple projects, deadlines, and priorities simultaneously.
• Experience creating and maintaining systematic tracking tools, project plans, and operational reporting systems.
• Strong leadership and decision-making abilities with a proactive, ownership-driven mindset.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to collaborate cross-functionally with Operations, IT, Facilities, HR, Accounting, and external vendors.
• Experience using project management and workflow platforms such as Asana, Smartsheet, Notion, Monday.com, Microsoft Planner, or similar tools preferred.
• Proficient in Microsoft Office, specifically Excel and Power Point.
• Analytical mindset with the ability to interpret data, identify trends, and improve operational efficiency.
• Self-motivated and adaptable in fast-paced, high-growth environments.
• Willingness to travel extensively and work extended hours or weekends when business needs require, at times on short notice.

Physical Requirements:

• Prolonged periods in a stationary position for required travel via car and/or plane.
• Need to be able to move about the entire 1-acre property (both indoors and outdoors) for customer tours of the facility, to receive, move, and restock inventory in boxes up to 50 pounds (on occasion), to position self for inspection and general maintenance tasks, to recognize potential maintenance, safety, and fire issues, and to operate roll-up doors to storage units.
• Willingness to travel up to approximately 50% of the year.
• Prolonged periods sitting at a desk and working on a computer.

If this describes you, and a dynamic, growing organization is what you need, come join our team at SecureSpace Management!

SecureSpace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, honorable discharge veteran or military status, sexual orientation, gender identity or expression, or presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability, any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SecureSpace complies with ADA/ADAAA laws providing reasonable accommodation. For accommodation needs during the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, contact HR at SecureSpace.