Translation Engineer

Lancesoft

Charlotte, NC

JOB DETAILS
SALARY
$30
LOCATION
Charlotte, NC
POSTED
30+ days ago
Job Description:
The Translations Engineer is responsible for designing, implementing, and maintaining telecom voice switch translations to ensure accurate call routing, trunk provisioning, and billing across the network. This role supports the stability and performance of voice services within the Public Switched Telephone Network (PSTN).

Responsibilities:
  • Design, implement, and maintain switch translations for voice networks
  • Support trunk provisioning, call routing, and billing configurations
  • Review and prioritize translation changes and project work
  • Minimize service impact and prevent outages during updates
  • Provide technical support for network projects and new product implementations
  • Analyze and optimize switch translations for performance and efficiency
  • Ensure compliance with telecom regulatory requirements
  • Support and train internal teams on routing, signaling, and troubleshooting
Requirements:
  • Bachelor's degree in computer science or equivalent telecom experience
  • Strong understanding of telecom voice networks and switch translations
  • Experience with Microsoft Office tools (Word, Excel, PowerPoint)
  • Familiarity with terminal tools such as PuTTY or SecureCRT
  • Strong analytical and problem-solving skills
  • Good communication skills
Preferred:
  • Experience with VoIP switching systems
  • Knowledge of signaling protocols (SIP, Q.931, SS7/Q764)
  • Experience in NOC or Central Office environments
  • Scripting experience (Python, Perl, VBScript)
Work Environment:
  • Primarily desk-based role
  • May require evening/night/holiday support for network events
  • Fast-paced telecom operations environment

About the Company

L

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/