Transplant Patient Access Representative 3

Sutter Health

San Francisco, CA

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JOB DETAILS

SALARY

$35.71–$44.63 Per Hour

SKILLS

Accounting Software, Business Services, Computer Skills, Computer Systems, Continuous Improvement, Customer Support/Service, Data Quality, Document Imaging, Documentation, Exceeded Sales Goal, Identify Issues, Insurance, Medical Billing, Medical Record System, Medical Terminology, Medical Treatment, Outpatient Care, Patient Care, Patient Registration, Payment Posting, Presentation/Verbal Skills, Problem Solving Skills, Process Flow, Process Improvement, Quality Metrics, Quality Monitoring, Technical Support, Time Management

LOCATION

San Francisco, CA

POSTED

6 days ago

We are so glad you are interested in joining Sutter Health!

Organization:

CPMC-California Pacific Med Center Van Ness

Position Overview:

Obtains all necessary information to register and financially clear patients. Acts as a key resource by providing functional guidance and direction to new employees, resolving problems, using sound judgment and initiative as workflow requires. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Responsible for providing issue identification, assessment, and resolution as well as technical support in order to achieve desired outcomes and compliance with the Electronic Health Record (EHR) and Sutter Health policies and standard procedures. Oversee the collection of information that is obtained during the registration work flow process to ensure efficient and accurate registration of patients in Emergency, Ambulatory, Inpatient and Outpatient service areas related to hospital billing and compliance.

Job Description :

EDUCATION:

+ HS Diploma or General Education Diploma (GED)

TYPICAL EXPERIENCE:

+ 2 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

+ General knowledge of patient access, financial counseling, functions in acute, and non-acute settings.

+ Working knowledge and understanding of insurance and medical terminology.

+ Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge.

+ Time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems.

+ Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently.

+ Possess verbal and written communication and active listening skills.

+ Accuracy and attentiveness to detail required.

+ Decision making and problem-solving skills.

+ Must be able to work concurrently on a variety of tasks/projects in diverse environment.

+ Ability to meet or exceed targeted customer service, productivity and quality standards.

+ Computer proficiency skills required.

+ Requires the ability to work with and maintain confidential information.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $35.71 to $44.63 / hour

_The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._

About the Company

Sutter Health

Sutter Health has a long history in California. Some of our facilities have been providing care in the communities we serve for more than 100 years. Today, we’re proud to partner with more than 12,000 doctors to care for more than 3 million people.

We’re inspired by our Northern California community and work tirelessly to deliver top-rated, affordable healthcare. Doctors, hospitals, care teams and employees in the Sutter Health network are always looking for new, meaningful ways to care for you and your loved ones. We believe that every moment matters when it comes to helping you live a longer, healthier and happier life.

Our not-for-profit network delivers top-rated, personalized care in more than 100 Northern California communities. Recently ranked among the Top 15 Health Systems in the nation by Truven Health Analytics™, our team of more than 50,000 doctors, employees and volunteers partner to spread innovation, improve access to healthcare services and put our patients’ needs first—all to achieve the highest levels of quality, access and affordability.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Healthcare Services

EMPLOYEE BENEFITS

Professional Development, 401K, Flexible Spending Accounts, Retirement / Pension Plans, Tuition Reimbursement, Life Insurance

FOUNDED

1921

WEBSITE

https://jobs.sutterhealth.org/

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