Basic Life Support (BLS), Communication Skills, Customer Support/Service, English Language, Fire Safety, High School Diploma, Hospital, Infection Control, Inventory Management, Inventory Reports, Life Safety Systems, Lift/Move 25 Pounds, Lift/Move 50 Pounds, Multilingual, Organizational Skills, Patient Follow-up, Physical Demands, Record Keeping, Request for Information (RFI), Safety/Work Safety, Time Management
Position Summary
The Transporter/Courier transports patients, equipment, supplies and other items throughout the hospital in a safe and timely manner. Assists in the mobilization/transports of patient's/visitors in reaching destination through the hospital and upon discharge. Follows all patient / visitor protocols. Ensures that requests for information and services are accurately responded to, in a timely and appropriate manner, sensitive to the circumstances of the patient's/guest's emotional situation and privacy needs. Ensures cleanliness of patient equipment.
Required Qualifications
- High School Diploma or Equivalent
- Must demonstrate customer service skills appropriate to the job
- AHA Basic Life Support
- Must be able to read, write and communicate effectively in English
- Hospital Fire and Life Safety Card (Los Angeles City Employees only)
Preferred Qualifications
- Bilingual skills to communicate effectively with patients and families
- Previous patient transport experience
Physical Requirements
These are requirements normally expected to perform regular job duties. Reasonable accommodations may be made in compliance with the Americans with Disabilities Act of 1990, and applicable, state and local law, to enable individuals with disabilities to perform the essential functions. Incumbent must be able to successfully perform all of the essential functions of the job with or without reasonable accommodation.
- Standing - Constantly
- Walking - Constantly
- Sitting - Occasionally
- Reaching with Hands and Arms - Constantly
- Climb or Balance - Frequently
- Stooping, Kneeling, Crouching, or Crawling - Occasionally
- Talking - Frequently
- Hearing - Constantly
- Seeing - Constantly
- Performing repetitive motions with arms or hands - Constantly
- Lifting, carrying, pushing or pulling up to 10 lbs - Constantly
- Lifting, carrying, pushing or pulling up to 25 lbs - Frequently
- Lifting, carrying, pushing or pulling up to 50 lbs - Frequently
- Lifting, carrying, pushing, or pulling greater than 50 lbs - Frequently
- Driving - None
Essential Job Functions / Major Areas of Responsibility
The essential functions below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.
- PATIENT TRANSPORTATION: Transports patients, equipment, supplies, and other items throughout the hospital in a safe and timely manner. Complies with all infection control measures as appropriate. Ensure patients privacy and dignity at all times. Appropriately follows patient/visitor protocols. Uses appropriate body mechanics for all work activities.
- COMMUNICATION: Actively engages in caring behaviors, taking conscious ownership for work and takes a proactive, deliberate, and thoughtful actions regarding work activities. Demonstrates appropriate use of independent judgement and decision making. Demonstrates excellent customer service at all times.
- EQUIPMENT MANAGEMENT: Ensures equipment is in proper working order; cleans and disinfects as needed or required. Maintains inventory and records of equipment. Delivers, retrieves, and properly returns equipment to storage, keeping work area clean and organized, and traffic pathways clear.
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Southern California Hospitals