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Transportation Area Manager

Amazon.com Inc
  • North Andover, MA
    4 days ago

    Job Description

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.

    Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include:

    • Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas
    • Streamline logistics in the operation through the implementation of standard work and team leadership
    • Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates
    • Proactively identify and lead process improvement initiatives and Lean tools

    Supervisory Responsibilities:

    You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today.

    Amazon offers competitive packages, growth potential and a challenging and inclusive work environment.

    Please review the Field Ops Transfer Policy on Inside to ensure you are eligible to apply for this role. https://inside.hr.amazon.dev/us/en/employment/policies-global/l4-l7-field-ops-transfer.html

    About the team

    Please review the: https://inside.hr.amazon.dev/us/en/employment/policies-global/l4-l7-field-ops-transfer.html " on Inside to ensure you are eligible to apply for this role.

    Internal candidates applying to Manager I, Operations roles may be asked to complete the Manager of Hourly Associates (AA:MHA) online assessment as part of the evaluation process. To help you prepare, assessment preparation guides are available that explain what to expect and how to best prepare. Please visit https://inside.hr.amazon.dev/content/dam/inside/language-master/employment/your-career/MHA%20Candidate%20Prep%20Materials%20-%20November%202025.pdf

    Numbers & Facts

    LocationNorth Andover, MA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles
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    Skills

    • Customer Experienceunmatched
    • Leadershipunmatched
    • Logisticsunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • OSHAunmatched
    • Operational Auditunmatched
    • Operations Managementunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Quality Managementunmatched
    • Root Cause Analysisunmatched
    • Safety/Work Safetyunmatched
    • Shipping/Receivingunmatched
    • Team Lead/Managerunmatched

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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