Transportation Coordinator

The Transportation Coordinator plays a vital role in supporting campus transportation operations by providing administrative and customer service support to students, faculty, and staff. This position ensures the efficient day-to-day function of transportation services by coordinating communication, maintaining accurate records, and organizing schedules and logistics. The coordinator assists with transportation-related inquiries, facilitates service requests, and supports departmental initiatives to enhance accessibility, safety, and reliability across the university's transportation network.

QUALIFICATIONS:

Education

• Requires a high school diploma with specialized training and at least two years of related experience, or an equivalent combination of education and experience.

Experience and Training

• At least three years of experience in accounting or financial management is required; experience in transportation logistics is preferred.
• A minimum of three years of experience in fleet management or a related field is also required.
• Must have no misdemeanor convictions within the past five years.
• Must have no felony convictions.
• Must possess a clean driving record, with no major moving violations in the past three years and no alcohol-related offenses within the past ten years.

Knowledge, Skills, Ability

• Strong verbal and written communication skills, with the ability to develop and maintain positive working relationships across the campus and with external partners.
• Excellent organizational abilities with strong attention to detail and accuracy.
• Proficiency with mapping and location-based tools.
• Experience with data-management and workflow platforms is preferred.
• Basic presentation‑software skills.
• High proficiency in general office software, including email, word processing, spreadsheets, and data entry.
• Knowledge of accounting systems and fundamental accounting principles, with strong numerical accuracy.
• Ability to interpret and analyze policies and procedures.
• Skilled in prioritizing tasks, managing workflow, and coordinating multiple activities in a fast-paced environment.
• Strong problem‑solving skills with a positive and proactive approach.
• Ability to operate a non‑CDL vehicle to transport passengers as needed.

ESSENTIAL FUNCTIONS:

• Provides essential administrative and operational support for the Transportation Department.
• Schedules full‑time and part‑time drivers for daily routes, special events, and long‑distance trips.
• Coordinates transportation requests from students, faculty, and staff.
• Collaborates with Campus Concierge to plan and fulfill transportation needs.
• Supports departmental operations during university special events, including staffing and driver assignments.
• Serves in an on‑call capacity to assist with scheduling and operational needs.
• Prepares and processes purchase orders, invoices, and payment documents in accordance with financial policies.
• Maintains accurate records, including financial reports, files, and departmental documentation.
• Monitors inventory and office supplies and assists with ordering as needed.
• Prepares travel and accommodation reports for staff.
• Acts as a liaison with vendors and the business office regarding payments, requisitions, and account status.
• Supports group travel planning by receiving and entering itineraries.
• Assists with inventory control, including labeling, barcoding, and periodic counts.
• Submits work orders for maintenance or operational needs.
• Responds to phone calls, directs inquiries, and provides customer support.
• Maintains vehicle registrations and oversees the departmental fuel‑card program.
• Perform other duties as assigned by the Chief of Police.

ACCOUNTABILITY:

• Operates under general supervision and reports directly to the Director of Transportation. Duties involve regular interaction with departmental personnel, university staff, students, and the public.

For more information regarding this position, please contact Jim Rigsbee, Director of Transportation at jrigsbee@highpoint.edu.