Advance your career by leading high-impact motorcoach dispatch operations where strategic thinking, operational excellence, and professional growth go hand in hand At Avalon Transportation, we keep people moving safely, efficiently, and with premium service. We’re looking for a sharp, energetic, and people-centric Dispatch Supervisor to be the heartbeat of our Houston daily operations. This isn't just about watching a screen. It’s a fast-paced, working leadership role where you own the logistics puzzle, maximize our premium fleet, and coach our team to success. If you are a natural problem-solver who loves working with people and protecting the bottom line, we want to hear from you. This full-time position is based at our Houston terminal and reports directly to the General Manager. Key Responsibilities - Lead & Mentor: Supervise the Houston dispatch desk and provide real-time, positive guidance to our professional driver pool.
- Protect the Bottom Line: Treat our premium fleet as a highly valuable asset. Strategically manage routing to maximize vehicle use while cutting empty miles and idle time.
- Solve Problems Live: Act as the go-to escalation point for on-the-road challenges (traffic, weather, schedule shifts) to keep trips on track.
- Team Collaboration: Partner with Sales and Maintenance to ensure vehicle readiness for high-yield charter bookings.
- Stay Compliant: Audit driver logs and Hours of Service (HOS) for 100% DOT compliance.
What We Are Looking For - Experience: 5 years of transportation dispatch experience, with 2 years in a leadership/supervisory role (Passenger/charter bus experience is a huge plus).
- Tech & Local Savvy: Proficient with GPS tracking/routing software and possess strong geographic knowledge of the greater Houston area.
- Cool Under Pressure: Exceptional communication skills with a natural ability to stay calm and focused when things move fast.
- License: Valid Driver’s License required; Class A or B CDL with a Passenger Endorsement is preferred.
Quick Details - Schedule: Flexible
- On-Call: Sometimes
- Team Size: Supervise a team of 4 dispatchers and support our local driver pool.
- Compensation: Competitive salary range of 28 dollars per hour, based on experience.
Benefits & Perks - Medical, Dental, and Vision insurance & 401(k) retirement plan
- Paid vacation, sick leave, and holidays
- A stable, high-energy environment with a growing, premium company
Location: 111 Berry Road, Houston Texas 77022 Ready to Join the Team? If you’re an organized, adaptable leader passionate about people and performance, click the Apply Now button today and take the next step in your management career with Avalon Transportation!
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