Communication Skills, Corporate Policies, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Fleet Management, High School Diploma, Maintain Compliance, Multitasking, Operational Support, Operations, Organizational Skills, Performance Analysis, Safety Training, Safety/Work Safety, Transportation Routing, Truck Driver, Vehicle Fleets
Transportation Dispatcher
Pittsburgh Transportation Group – Pittsburgh, PA
Pittsburgh Transportation Group is seeking a full‑time Transportation Dispatcher to support our daily operations. In this key role, you’ll coordinate fleet activity, schedule drivers, manage shuttle and charter routes, and ensure our services run efficiently and safely.
If you excel in a fast‑paced environment and enjoy keeping operations organized, we’d love to have you on our team.
Available Shifts
- Sunday – Thursday: 11:00 AM – 7:00 PM
- Monday – Friday: 3:30 AM – 11:30 AM
What You’ll Do
- Monitor daily shuttle and charter operations
- Plan, route, and dispatch trips according to company policies and contracts
- Assist with weekly driver schedules and adjust assignments as needed
- Serve as a primary point of contact for drivers and provide operational support
- Track performance data and complete daily operational reports
- Assign vehicles and coordinate with maintenance on inspections and repairs
- Communicate with customers about schedules, reservations, and service questions
- Process bookings, updates, and cancellations accurately
- Work with Safety & Training teams to maintain compliance
- Respond promptly to customer feedback and service concerns
What You Need
- High school diploma or equivalent
- 2+ years of dispatching, routing, fleet management, or transportation operations experience (preferred)
- Strong communication, multitasking, and organizational skills
- Dependable, proactive, and team‑oriented work style
- Commitment to delivering excellent customer service
Why Join Pittsburgh Transportation Group?
- Be part of a service‑driven team that keeps Pittsburgh moving
- Play a vital role in daily operations and customer satisfaction
- Grow your career within a well‑established transportation company
Apply Today
Start your career as a Transportation Dispatcher with Pittsburgh Transportation Group and help support the future of transportation in Pittsburgh.