Transportation Dispatcher

Responsibilities:

• Dispatch and coordinate company and outside truck drivers to ensure equipment is transported efficiently and on schedule.
• Schedule equipment hauls and coordinate pickups, deliveries, arrivals, and departures.
• Optimize routes and transportation schedules to minimize unnecessary mileage, downtime, and transportation costs.
• Maintain frequent communication with drivers regarding schedules, delays, job status, and changes.
• Provide professional and friendly customer service by responding promptly to phone calls, emails, questions, and scheduling concerns.
• Communicate schedule changes and delays to customers and internal teams.
• Utilize dispatching and transportation software to coordinate routes and maintain accurate records.
• Coordinate with outside hauling providers and assist with purchase orders, invoices, and transportation documentation.
• Help coordinate truck maintenance and schedule vehicles for service when needed.
• Research and resolve customer or transportation issues efficiently and communicate resolutions to the appropriate parties.
• Manage multiple transportation needs simultaneously while maintaining accuracy and attention to detail.
• Support occasional after-hours transportation needs related to weather or other urgent situations.