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Skills
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Fleet Managementunmatched
High School Diplomaunmatched
Logistics Managementunmatched
Maintain Complianceunmatched
Multitaskingunmatched
Operational Strategyunmatched
Operational Supportunmatched
Operationsunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Performance Metricsunmatched
Problem Solving Skillsunmatched
Safety Trainingunmatched
Team Playerunmatched
Transportation Regulationsunmatched
Transportation Routingunmatched
Truck Driverunmatched
Vehicle Fleetsunmatched
Description
Transportation Operations Dispatcher
Pittsburgh Transportation Group | Pittsburgh, PA
Pittsburgh Transportation Group is seeking a full-time Transportation Operations Dispatcher to support our daily transportation services. In this critical role, you'll coordinate fleet activity, dispatch drivers, manage shuttle and charter operations, and help ensure safe, efficient, and reliable service across our network.
If you thrive in a fast-paced environment, enjoy solving problems in real time, and take pride in keeping operations running smoothly, we'd love to have you on our team.
Available Shifts
Sunday-Thursday: 11:00 AM-7:00 PM
Monday-Friday: 3:30 AM-11:30 AM
What You'll Do as a Transportation Operations Dispatcher
Monitor daily shuttle, charter, and transportation operations
Dispatch drivers and assign trips according to company policies, customer needs, and service contracts
Plan and adjust routes to maximize operational efficiency and service reliability
Assist with driver scheduling and make real-time assignment changes as needed
Serve as the primary point of contact for drivers, providing operational guidance and support
Monitor fleet activity and respond quickly to delays, schedule changes, and service disruptions
Track performance metrics and complete daily operational reports
Assign vehicles and coordinate with maintenance teams regarding inspections, repairs, and vehicle readiness
Communicate with customers regarding reservations, schedules, service updates, and transportation inquiries
Process trip bookings, schedule changes, and cancellations accurately
Partner with Safety and Training teams to maintain compliance with company policies and transportation regulations
Respond professionally to customer concerns and help resolve service issues promptly
What We're Looking for as a Transportation Operations Dispatcher:
High School Diploma or equivalent required
Two or more years of experience in dispatching, transportation operations, routing, logistics, fleet management, or a related field preferred
Strong communication and customer service skills
Excellent organizational, multitasking, and problem-solving abilities
Ability to remain calm and make sound decisions in a fast-paced environment
Strong attention to detail and commitment to accuracy
Proficiency with computer systems, dispatch software, and Microsoft Office applications
Dependable, proactive, and team-oriented work ethic
Why Join Pittsburgh Transportation Group?
Join a respected transportation company serving the Pittsburgh community
Play a key role in supporting drivers and daily transportation operations
Work in a fast-paced environment where every day brings new challenges and opportunities
Be part of a team committed to safety, reliability, and customer satisfaction
Enjoy career growth opportunities within a well-established transportation organization
Make a direct impact on the quality and efficiency of transportation services throughout the region
Apply Today
Start your career as a Transportation Operations Dispatcher with Pittsburgh Transportation Group and help keep our drivers supported, our fleet moving, and our customers connected. Join a team dedicated to delivering safe, reliable transportation throughout the Pittsburgh area.