Transportation Operations Manager

Lead Daily Operations and Drive Transportation Success in Cincinnati, OH

zTrip is transforming transportation across North America, and we're looking for an experienced Transportation Operations Manager to lead and optimize our Cincinnati operations. This leadership role is responsible for overseeing day-to-day transportation activities, fleet performance, driver support, operational efficiency, and service delivery while helping position our Cincinnati market for continued growth and success.

If you're a hands-on leader with a passion for operations, team development, and delivering exceptional service, we'd love to hear from you.

What We Offer as a Transportation Operations Manager:

• Comprehensive medical, dental, vision, and life insurance
• Unlimited Paid Time Off (PTO)
• 401(k) with company match up to 3%
• Paid holidays
• Professional growth and advancement opportunities
• Leadership role with direct impact on operational success

Key Responsibilities of a Transportation Operations Manager:

Operations Management

• Oversee daily transportation operations to ensure efficient and reliable service
• Develop and implement strategies that improve productivity and operational performance
• Monitor service levels and identify opportunities for continuous improvement
• Ensure vehicles, drivers, and resources are effectively utilized

Team Leadership & Development

• Lead, coach, and develop drivers, supervisors, and operational staff
• Foster a positive culture focused on accountability, teamwork, and customer service
• Support recruiting, training, and employee retention efforts
• Establish performance goals and ensure operational standards are met

Service Excellence & Performance

• Monitor key performance indicators and operational metrics
• Identify and implement process improvements to enhance efficiency and service quality
• Address operational challenges and resolve issues quickly and effectively
• Work closely with leadership to achieve market goals and objectives

Safety & Compliance

• Ensure compliance with company policies and transportation regulations
• Promote a culture of safety throughout the operation
• Maintain operational procedures that support safe and reliable service delivery

Financial & Strategic Support

• Assist with budget management, forecasting, and cost-control initiatives
• Identify opportunities to improve profitability and operational efficiency
• Partner with senior leadership on growth and business development strategies
• Support long-term operational planning and market expansion initiatives

What We're Looking for as a Transportation Operations Manager:

• 5+ years of leadership experience in transportation, logistics, operations management, or a related field
• Proven ability to lead teams and manage daily operations
• Strong leadership, communication, and problem-solving skills
• Experience managing operational metrics and performance goals
• Ability to make decisions in a fast-paced environment
• Results-driven mindset with a focus on safety, efficiency, and customer service
• Strong organizational and time-management abilities

Why Join zTrip?

• Be part of one of North America's largest transportation networks
• Make a direct impact on operational performance and customer satisfaction
• Lead a team dedicated to keeping communities moving
• Work alongside experienced transportation professionals
• Enjoy long-term career growth opportunities within a growing organization

Apply Today

If you're an experienced operations leader who thrives on improving performance, developing teams, and delivering outstanding service, apply today to become a Transportation Operations Manager with zTrip and help drive the future of transportation in Cincinnati.