Transportation Router

Position Summary

The Transportation Router position at St. Mary’s Food Bank is responsible for planning, coordinating, and optimizing the delivery routes for semi trailer truck and Route Drivers to ensure timely, cost effective, and efficient transportation of food to and from St. Mary’s Food Bank Locations, Partner Agencies and Food Rescue Partners. This role is central to logistics and delivery operations, focusing on route planning, scheduling, and coordination to meet delivery demands while maximizing fleet utilization and minimizing costs.

Essential Functions

• Route Planning & Optimization: Review customer orders and develop delivery routes that consider shipment load, distance, traffic, delivery time windows, and customer unloading requirements to maximize efficiency.
• Coordination: Coordinate with invoicing team that all reships, POS, and stops are accurately routed and develop batches and coordinate the truck loading with the warehouse staff.
• Fleet Utilization: Determine the most precise use of available trucks, including cubic space utilization, to meet delivery demands.
• Driver Assignment: Assign routes to drivers, including backhaul orders, ensuring each driver is assigned to the most efficient area.
• Loading & Driver Sheets: Prepare and update loading and driver sheets with accurate stop lists, and maintain weekly/master sheets for planning and evaluation.
• Customer Integration: Incorporate customer delivery and unloading time requirements into routing schedules.
• Real Time Monitoring: Review truck mileage and tracking data, especially for out of state deliveries, to support planning and performance evaluation.
• Problem Solving: Adjust routes in response to traffic delays, truck breakdowns, or schedule changes, and coordinate alternative transportation when needed.
• Communication: Maintain clear communication with drivers, customers, agency partners and other internal and external stakeholders to provide updates and resolve issues.
• Any other duties as assigned by leader

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all internal/external customers of St. Mary’s Food Bank with an excellent service experience.

Physical Demands/Environment Factors

• Requires extensive sitting with periodic standing and walking.
• May be required to lift 10- 20 pounds.
• Requires significant use of personal computer, phone and general office equipment.
• Needs adequate visual acuity, ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
• May require off-site travel
• Qualifications, Skills and Abilities
• Minimum High School diploma with a 4-year BA/BS college degree or equivalent certifications in the logistics field is preferred but not required.
• 2+ years related experience preferred
• Experience with Roadnet Routing Software or similar routing programs
• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
• Treats people with respect; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Follows policies and procedures.
• Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
• Uses time efficiently.
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adapts to changes in the work environment; Able to deal with frequent changes, delays, or unexpected events.
• Arrives at work and on time; Arrives at meetings and appointments on time.
• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Asks for and offers help when needed.
• Some knowledge of proper loading techniques; products lines and their dimensions; cubic measurement and space utilization techniques; forms, terminology, and information related to the delivery and loading function; computer operation procedures; necessary inter-department communications related to certain delivery and routing activities; delivery areas assigned.
• Ability to plan and organize your own work activities; analyze and disseminate numerical data; manage work time efficiently; follow procedures and policies; perform basic mathematical calculations; identify and solve problems; maintain a file system to include alphabetical, numerical, and chronological filing activities.
• Strong computer skills and have a working knowledge of programs such as Microsoft Word and Excel.

Preferred Qualifications

• Bi-lingual in English and Spanish preferred.
• Previous food distribution and non-profit work experience

What we offer:

• Competitive Compensation Package:
  • Competitive Pay, including:
    • Base Salary: $60,000 Annually
    • 401(k) Retirement Savings Plan with a generous employer match
    • Employee Referral Bonus Program
    • Tuition Assistance
• Comprehensive Benefits:
  • Medical and Insurance Coverage
    • An employee-only medical plan at no cost to you
    • 4 low-cost employee-only, spouse and/or family member medical plans
    • Vision and Dental coverage
    • Health Savings Account generously funded by the employer and Flexible Spending Account options
    • Short- and Long-Term Disability, Life and Accidental Death & Accident Insurance at no cost to you.
    • Employee Assistance and Wellness Programs
    • Optional Pet Insurance and Legal Shield Identity Theft offering
  • Time Off
    • 15 PTO days, accrued bi-weekly, that increases with length of service
    • 40 hours of Personal/Sick time
    • 9 Company Paid Holidays

This is your chance to join a cohesive and welcoming team and make a difference in our Arizona communities. Join our Mission to alleviate hunger.

Qualified candidates are invited to submit their resume to: Careers - St. Mary's Food Bank

St. Mary’s Food Bank is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.