Transportation Service Representative - Description
Job Description
The Transportation Service Representative serves as a critical liaison between the HISD Transportation Department and the broader school community, ensuring responsive, professional, and accurate communication in support of student transportation. In alignment with HISD''s commitment to operational excellence and service to schools, this position provides frontline customer service to parents, school administrators, transportation staff, and vendors, resolving concerns and facilitating timely, student-centered transportation services. By supporting day-to-day operations and contributing to continuous improvement efforts, the Transportation Service Representative helps maintain a culture of collaboration, accountability, and responsiveness that strengthens the district''s overall transportation experience.