Behavioral Health, Brokerage, Communication Skills, Community Support, Compensation and Benefits, Customer Support/Service, Customer/Consumer Behavior, Detail Oriented, Develop and Maintain Customers, Documentation, Interpersonal Skills, Medicaid, Psychiatry and Mental Health, Record Keeping, Regulations, Safety Standards, Staff Training, Training Program
Salary: $11.00 – $11.25 per hour
Minimum Educational Requirements- Must be at least eighteen (18) years of age
- High School Diploma, GED, or qualifying documentation from a comparable educational entity required
Position SummaryThe Transportation Driver provides safe, dependable transportation services for consumers traveling to and from appointments, including Medicaid-payable appointments. This position also supports consumers through positive skill-building activities and assists with accessing community resources. The ideal candidate is reliable, professional, compassionate, and committed to maintaining consumer safety and confidentiality.
Duties & Responsibilities- Transport consumers safely and professionally to and from appointments, including office visits and Medicaid-payable appointments
- Accurately complete and submit required transportation documentation for each trip
- Ensure vehicles are properly maintained by scheduling routine maintenance and promptly reporting mechanical issues or concerns to a supervisor
- Support consumers in developing positive life and coping skills, including emotional regulation, crisis coping, and interpersonal skills
- Assist consumers with accessing and utilizing community resources and support services
- Maintain professionalism, confidentiality, and compliance with all Pathways policies and procedures
- Follow all transportation safety standards, Medicaid transportation requirements, and organizational guidelines
- Perform additional duties as assigned within the scope of the position
Experience & Training Requirements- Minimum of one (1) year of full-time experience working with individuals receiving treatment services for a mental health disorder required
- Must successfully complete the department-approved training program within six (6) months of hire
- Must meet all personnel and training requirements for CCBHC and Medicaid transportation services in accordance with broker contracts and Pathways standards
Skills & Knowledge Required- Safe driving practices and strong attention to detail
- Excellent communication and interpersonal skills
- Ability to work independently and maintain accurate records
- Dependability, flexibility, and professionalism
- Ability to interact respectfully and compassionately with consumers and community partners
- Basic computer and documentation skills preferred
Population ServedConsumers receiving behavioral health and related support services who require transportation assistance to attend appointments and access community-based resources