Billing, Cargo/Freight, Communication Skills, Computer Skills, Continuous Improvement, Customer Support/Service, Database Administration, Detail Oriented, Document Management, Documentation, FCC (Federal Communications Commission), FDA (Food and Drug Administration), Less Than Truckload (LTL), Logistics, Microsoft Office, Order/Customer Fulfillment, Organizational Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Product Shipments, Sales, Team Player, Time Management, Transportation Planning, United States Department of Agriculture (USDA), Writing Skills
Job Requirements
The Transportation Specialist is responsible for coordinating all logistics involved with inbound and outbound
product shipments. Their primary responsibility is managing freight to flow in a timely, efficient, and cost-effective manner for our customers. The position also includes responsibility for organizing and managing the flow of contracted and third-party carriers. The Transportation Specialist may also work directly with Sweetwater's Sales team to coordinate the delivery of goods.
This position plays a key role in fulfilling Sweetwater's promise to our customers and in exceeding those
customers' expectations!
Primary Functions:
- Manages incoming and outgoing shipments to achieve the most efficient and cost-effective movement.
- Manages internal customer database 4D to help with shipment schedules and general communications with internal teams.
- Addresses logistical problems and furnishes solutions
- Improves business processes by recommending systems enhancements
- Communicate with Director of transportation and Sales for outbound shipments to customers.
- Continually improve visibility of carrier ETA's
Skills & Experience
- Prefer 2+ years of experience working with outbound freight and scheduling deliveries within a fast-paced environment for a similarly sized company.
- Experience with international shipments and related documentation (control docs, BOLs, manifests, tariffs, commercial invoices, FCC, FDA, USDA, USFWS etc)
- Experience with final mile and white glove shipments to customers.
- Extensive knowledge of the transportation industry including Fulfillment center experience and parcel freight. LTL, and FTL logistics
- Strong computer skills including experience with transportation management systems(TMS) and MS Office applications.
- Excellent verbal and written communication skills
- Strong geographical knowledge
- Critical thinking, problem solving abilities.
- An analytic mind and good numeracy skills
- Good people management and coordination skills
- Customer service experience
Sweetwater''s "Ideal" Team-Player
- WOWs The Customer - Deep passion and desire for creating amazing customer & colleague
experiences
- Get Things Done - Great work ethic and moves with a sense of urgency
- Obsesses over the Details - committed to paying attention to the details
- Drives Continuous Improvement - Always focusing on effective and efficient work and way to
get better
- Develop the Future - committed to pursuit of growing personally & professionally
and has a focus on bringing your colleagues along with you on that journey
Sweetwater's culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.