Responsibilities:

• Manage and coordinate warehouse & transportation operation by tracking freight from origin to destination
• Manage data across both warehouse & transportation business as needed by Management
• Communicate closely with customers to ensure smooth operation without issues and service satisfaction
• Proactively identify and assess a solution to cost incurrence such as demurrage, detention and work for smooth resolution to protect SDS and its customers
• Monitor LSP performance continually and evaluate, with feedback provided on a routine basis
• Communicate with carriers & associated vendors on a frequent and consistent basis
• Process container returns, bobtail decisions related to overall logistics operation for proper handling of business
• Other responsibilities as required by the Site Manager, Warehouse Manager & Transportation Manager

Requirements/Qualifications:

• 3+ years operation or logistics related relevant experience
• Strong understanding of freight & logistics systems
• Bachelor’s Degree preferred, High school GED required
• Ability to effectively work under the pressure of deadlines in a multi-task, production environment
• Detail oriented, with the ability to thoroughly research, analyze and develop solutions to complex processing and workflow issues
• Ability to quickly grasp situational issues and derive solution to problem
• Proficient with Microsoft Excel with v-lookups and pivot tables
• Excellent presentation, communication, and organizational skills including effective written and verbal communication skills to communicate with various levels of the organization

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.