Transportation Specialist
Location Romeoville IL | Department HDO Operations | Job Type Full-time | Pay 23.00
About the Role
Your Impact As a Transportation Specialist you are a critical link in Wayfairs logistics network responsible for optimizing the supply chain and ensuring the timely and cost-effective delivery of goods. You are the key contact for coordinating and managing the movement of freight maintaining precise inventory fidelity in warehouse systems and proactively resolving transportation issues. Your primary goal is to ensure perfect orders run smoothly from the moment theyre received at the terminal until they are dispatched for final-mile delivery.
Why Join Our Team
Your Perks & Growth Competitive Pay The listed pay raterange is just the start with potential for OT shift differential and material handler premiums.
Comprehensive Benefits Potential for medical dental vision 401 k match and paid time off based on role type.
Safety First Culture We are relentlessly focused on a safe work environment for all employees.
Growth Opportunities We value data-driven decisions and promote from within offering clear paths for career advancement in operations team leadership and management.
What Youll Do
Core Responsibilities Your duties focus on logistics execution inventory reconciliation and route management
Route & Dispatch Management Review and scrub daily route publishing for accuracy including identifying issues like address discrepancies cube issues and geocode problems. Assign drivers and tablets to routes. Oversee loadout processes including troubleshooting driver questions and managing rescheduled stops.
Exception & Inventory Reconciliation Identify and reconcile inbound and outbound exceptions e.g. damage short shipments mis-shipments overweight cartons. Monitor inventory accuracy and perform regular scrubs of cycle count results. Inventory and process freight returning after a missed or refused delivery.
Reverse Logistics & Paperwork Manage reverse logistics by setting up schedules for outgoing freight returns liquidation donation disposal and maintaining carrier relationships. Print any necessary paperwork for delivery teams e.g. BOLs correcting errors as needed.
Communication & Reporting Write and distribute an end of shift report to all terminal staff and necessary partner teams. Communicate with routing teams regarding route data capacity and stop adjustments. Support Customer Service and other partner teams to maintain high customer satisfaction.
Operational Support Assist with direct warehouse tasks e.g. loadingunloading deluxing picking when staffing levels require additional support. Maintain a clean and organized work area.
What Youll Need
Minimum Requirements Experience 2 years of relevant experience in a similar role is required. Experience in Logistics or Transportation is highly preferred. A BABS is preferred.
Skills Strong written and verbal communication skills with a strong customer-centric approach. Ability to multitask and navigate through various systems and tools. Must be well-organized and detail-oriented.
Technical Acumen Comfort with Microsoft Office and learning new technologies. Proficiency with systems like Descartes and other inventoryorder processing software is a plus.
Physical Capability The ability to stand walk bend lift and work a full shift 8 hours a day in a dynamic non-climate-controlled warehouse environment.
The ability to frequently lift and move merchandise up to 75 lbs. unassisted.
EducationExperience Preferred High School diploma or GED is preferable. Previous warehouse experience is preferable.
Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals including individuals with disabilities. As part of this commitment Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process please let us know by completing our Accomodations for Applicants form.
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About Wayfair Inc. Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.
No matter who you are Wayfair is a place you can call home. Were a community of innovators risk-takers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and well-positioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.
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