Best Practices, Channel Strategies, Communication Skills, Computer Networks, Concrete, Cross-Functional, Data Analysis, Data Management, Decentralized Operations/Management, Distribution Channel, Establish Priorities, Functional Analysis, Help Desk, Identify Issues, Information Technology & Information Systems, Masonry, Office Suites, Operations Planning, Operations Processes, Oracle, Organizational Skills, Polymers, Problem Solving Skills, SQL (Structured Query Language), Sales/Support Engineering (SE), Small Company, Supply Chain Management, Systems Analysis, Time Management, Training/Teaching, Trend Analysis, User Interface/Experience (UI/UX)
Job ID: 524698
Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.
Job Summary
The Transportation System Analyst contributes functional and technical skills to develop and support Oracle’s Transportation Management solution with an emphasis on enhancing and simplifying the user experience, issue resolution and data management.
Job Location
This role is hybrid, based out of Atlanta, GA.
Job Responsibilities
- Act as a subject matter expert to assist end users with Tier 2 incident troubleshooting and support requests including rate management
- Responsible for troubleshooting OTM errors to include but not limited to planning issues, mileage discrepancies, special rate scenarios, equipment database integration errors
- Recognize and analyze trends in support incidents and requests, make recommendations for permanent solutions
- Support end users with training and development in operational processes and planning best practice
- UI development to enhance the user experience and simplify the planning process
- Participate in solution testing for new and modified OTM enhancements
- Assist with data implementation supporting the rollout of OTM to APG companies
- Facilitate working sessions and other project related activities as required
- Support the rollout of optimizer to include ongoing maintenance and support
Job Requirements
- Strong problem solving, organizational and communication skills
- Ability to work independently with strong prioritization and time management skills; must be able to work within tight deadlines
- Collaboration with cross functional teams to align business requirements
- Knowledge of basic SQL execution and desire to advance skills
- Advanced excel skill are necessary
- Willingness to learn various programs and software to enable scalability and ability to create efficiencies across functions
- Office Suite to prepare and analyze data, communicate electronically, and assist in the preparation of documents and presentations
- Experience in support and development of a TMS solution, preferably OTM
- Bachelor’s degree in Business, Supply Chain Management, Information Systems or other related field
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.