Transportation Terminal Manager

About the Role

• Lead, Motivate, and Develop a High-Performing Team – Supervise drivers, logistics specialists, clerical staff, and operations supervisors. Drive teamwork, accountability, and engagement through coaching, performance evaluations, and training programs.
  
• Maximize Operational Efficiency – Leverage tractors, trailers, and CDL drivers to optimize routes, manage schedules, and achieve safety, financial, and service goals.
  
• Ensure Compliance and Safety Standards – Enforce DOT, OSHA, and CTPAT regulations, conduct safety checks, administer HOS rules, and oversee accident investigations in collaboration with the Director of Safety.
  
• Strengthen Customer Relationships – Serve as the primary contact for terminal customers, building strong relationships, anticipating needs, and resolving issues to maintain high satisfaction levels.
  
• Monitor and Drive Key Performance Metrics – Track and manage KPIs, analyze data, and implement improvements to enhance productivity, profitability, and service excellence.
  
• Conduct Field Checks and Performance Assessments – Perform ride-alongs with drivers to evaluate safety protocols, route performance, and areas for improvement.
  
• Oversee Facility and Equipment Maintenance – Ensure terminal equipment and infrastructure are well-maintained by coordinating with maintenance teams and vendors.
  
• Administer Payroll and Time Management – Ensure accurate payroll processing, timekeeping, and employee scheduling for seamless operations.
  
• Support Hiring and Talent Acquisition – Participate in recruitment, interview candidates, and handle disciplinary actions to build and maintain a strong team.
  
• Maintain and Improve Terminal Infrastructure – Oversee terminal facilities, ensuring an organized, safe, and efficient work environment.
  
• Implement Best Practices for Quality and Compliance – Enforce ISO certification standards (ISO 9001:2015, ISO 14001:2015, OHSAS 45001) and drive continuous improvement initiatives.
  
• Champion Communication and Team Cohesion – Foster transparent communication, lead meetings, provide updates, and encourage feedback to create a collaborative work culture.
  

Requirements

• Education: Bachelor’s degree in Management, Transportation, Logistics, or related field preferred. An Associate’s degree with 8+ years of experience will be considered.
  
• Experience: 5+ years in transportation operations, logistics, or terminal management.
  
• Technical Skills: Proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, SharePoint, Teams, OneDrive) and transportation management software (TMW, Samsara, SpeedGauge, Rand McNally, PCMiler).
  
• Regulatory Knowledge: Strong understanding of DOT compliance, Federal Motor Carrier Safety Regulations, and C-TPAT best practices. Experience with OSHA standards and ISO certifications is beneficial.
  
• Leadership & People Management: Experience leading teams, resolving conflicts, and fostering a culture of accountability and teamwork.
  
• Analytical & Problem-Solving Skills: Ability to analyze KPIs, optimize operations, and implement data-driven improvements.
  
• Communication & Interpersonal Skills: Excellent verbal and written communication skills with the ability to build and maintain strong customer relationships.
  
• Organization & Multitasking: Strong ability to manage multiple priorities and deadlines in a fast-paced environment.
  
• Flexibility: Willingness to work weekends, holidays, and travel as needed.
  
• Integrity & Professionalism: Strong work ethic, integrity, and business judgment.
  

Benefits

• Competitive pay and 401(k) matching
  
• Section 125 Pre-Tax Benefit Plan
  

• Comprehensive medical, dental, and vision coverage
  
• Health Savings Account (HSA) option
  
• 24/7 virtual healthcare through Teladoc & Telehealth Services
  
• Wellness programs for chronic conditions, including diabetes and cancer support
  
• Employee Assistance Program (EAP) for mental health, legal, and financial resources
  

• Life & AD&D Insurance
  
• Short-Term & Long-Term Disability Insurance
  
• Critical Illness, Accident, & Hospital Indemnity Insurance
  

• Paid time off (PTO)
  
• Paid holidays and training
  
• Professional development and career advancement opportunities
  
• Employee engagement programs
  
• Referral program with incentives up to $2,500 (Eligibility excludes Temporary Employees, Managers, Assistant Managers, Talent Acquisition, Safety and Driver Supervisors, and Human Resources.)