Coaching, Employee Relations, Employee Retention, Equipment Maintenance/Repair, Food Safety, GMP (Good Manufacturing Practices), Hazard Analysis, Human Resources, Incentive Programs, Leadership, Maintain Compliance, Metrics, Performance Reviews, Safety Systems, Safety/Work Safety, Set Goals, Short Messaging Service (SMS), System Operations, Team Player, Time Management, Transportation Planning, Trucking, Worker's Compensation, Workplace Issues
Oversee all labor and trucking resources for transportation and delivery of refrigerated product to northern New England customers. Develop structure, route strategies, and programs in support of an effective transportation plan.
Job Duties and Responsibilities
- Develop and maintain a strong, cohesive, and collaborative team of supervisors that are accountable, firm, and fair with their subordinates. Work collaboratively with supervisory peers in other departments.
- Drive a safety culture that ensures safety is the first priority each and every day. Support that objective with detailed oversight, timely behavioral coaching, leading safety objectives, and effective use of driver safety systems to achieve operational excellence.
- Develop and refine efficient management procedures, structure, and job aids to drive efficiency and consistency throughout leadership to front-line employees.
- Develop annual goals and maintain management metrics that measure a variety of indicators such as labor costs, fuel usage, service times, sequence adherence, and fulfillment accuracy.
- Evaluate and improve plan vs. actual measures to drive on-time delivery, fulfillment, and optimization.
- Monitor all FMCSA SMS metrics to achieve favorable indicators relative to carrier metrics, drivers, and equipment. Maintain an "Audit Ready" workforce and system.
- Develop creative employment and functional strategies that attract and retain the best employees through use of attractive schedules, route selection, and incentive programs.
- Develop and/or execute training programs that provide knowledge to new employees and coach seasoned employees with valuable programs and resources.
- Coordinate with Human Resources to ensure appropriate treatment of employees regarding recruitment, performance reviews, workers compensation, workplace injuries, and employee relations issues.
- Develop and maintain supervisory schedules that maximize supervisor interaction with employees while maintaining optimal compliance and oversight.
- Exhibit the values and ethics of Dairy Farmers of America through honesty, discretion, and sound judgment.
- Adhere to all DFA Good Manufacturing Practices (GMP) for Quality, Safety, Hazard Analysis Critical Control Point (HACCP), and Safe Quality Foods (SQF) policies and procedures, and report any nonconformity.
The requirements herein are intended to describe the general nature and level of work performed by employee but may not be a complete list of responsibilities, duties, and skills required.
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Dairy Farmers of America Inc